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Royal Solaris Cancun

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 921 reviews
921 Reviews
5.0 of 5 stars
341
4.0 of 5 stars
292
3.0 of 5 stars
88
2.0 of 5 stars
112
1.0 of 5 stars
88
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#35 of 157 hotels in Cancun
Description: All-Inclusive Hotel comprising 2 buildings (one in Moorish style) set on white sand beach overlooking the Caribbean.
  • Address
    Boulevard Kukulcan Km 20.5
    Hotel Zone
    Cancun 77500
    Mexico
Check Rates: $298 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 919 traveler reviews
  • What to Expect:
    • 3.5 based on 446 reviews Rooms
    • 4.5 based on 448 reviews Service
    • 4 based on 446 reviews Value
    • 4 based on 447 reviews Cleanliness
    • 4 based on 132 reviews Pool
  • Recommended For:
    • 70% based on 485 reviews Families with teenagers
    • 60% based on 485 reviews Families with young children
    • 50% based on 485 reviews Young singles
    • 40% based on 485 reviews Older travelers
    • 40% based on 485 reviews An amazing honeymoon

Reviews of Royal Solaris Cancun

( 1-10 of 921 )
1 of 5 stars
Valencia, CA
Jul 3, 2008
0/3 found this review helpful

I would never stay here again! No bottled water for their guests. You have to beg them for it. Bad room and then we upgraded for a beach view, which cost us $180.00. When we got to the room the water presure tinkled out of the shower, and the air in the room was a nightmare. All my clothes and... more

Jun 27, 2008
1/1 found this review helpful

I stayed at this hotel with my friends and had a fantastic time. The staff were friendly and great fun (both in the restaurant and pool). They really made our holiday and kept both adults and children thoroughly entertained! Night time entertainment was not great but luckily there is plenty to do in Cancun so that didn't really matter. The... more

4 of 5 stars
Pittsburgh, PA
Jun 27, 2008
1/1 found this review helpful

We had a fabulous time at the RS hotel. Check in was a breeze and we were taken on a tour by our room representative (time-share appointee). At first we told him no but figured why not for $100. They are not high pressure and Victor was the best. Our luggage didn't make it with us but we were notified... more

2 of 5 stars
baltimore
Jun 25, 2008
1/1 found this review helpful

Oh, Royal Solaris Cancun…where do I start? It is very difficult to give this resort poor marks due to the fact that it tries so hard to be a quality resort; however it falls sadly short. Now before you think that I am one of these travelers that look to be pampered, I am not. I typically stay in Playa... more

Jun 24, 2008
0/1 found this review helpful

Check in was smooth til a lady who was to tell us about the resort went on and on...when all we wanted to do was get to our rooms already. I read the Caribe Tower was more calm, so this is where we stayed. It was a far walk from our room to the Royal side which is where all... more

4 of 5 stars
Wisconsin
Jun 19, 2008

We had a fabulous time on vacation. The weather was perfect! The hotel, it sure has changed over the years. I have been going to this same hotel for over 5 years straight. The hurricane a few years ago ruined the place. It was fixed poorly to just get it up and running. The rooms ac systems for the most... more

5 of 5 stars
Fairview,NJ.
Jun 16, 2008
1/1 found this review helpful

Had a wonderful time w/my wife & 3yr. old son ! The hotel staff was very accomodating. The hotel is kept very clean.It is an older hotel,but, that did not affect our experience. We enjoyed the food & hospitality! The beach was beautiful- a little rough w/ the waves. All the guests were pretty well-behaved-(no crazies). The pools were perfect... more

2 of 5 stars
Pennsylvania
Jun 16, 2008
2/2 found this review helpful

My boyfriend and I just returned from a 4 day stay at the royal solaris. I booked the trip through hotwire.com, and payed for a shuttle to and from the hotel to the airport through the website. Upon arrival at the hotel, we noticed an upset guest arguing with a manager about an issue that they were not assisting her... more

Jun 13, 2008
2/2 found this review helpful

My boyfriend and I spent the most relaxing 7 days of our lives on the beach at the Royal Solaris. Cancun has a long stretch of beach which we checked out and it seems that the Royal Solaris is situated on the best part of the beach. It's a little far from the nightclub scene but the hotel does provide... more

2 of 5 stars
Huntington Beach
Jun 8, 2008

There were a lot of great things at the hotel like the food (the restaurants were outstanding! not so much the buffett), pool activities, nice beach/beachfront view, great ammenities, great service from staff (very friendly), and awesome value/price. However, the beds were stiff and horrible with scratchy sheets with no fitted sheet on the mattress but a regular sheet that... more

Reviews of Royal Solaris Cancun

( 1-10 of 921 )
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Royal Solaris Cancun Address

Boulevard Kukulcan Km 20.5 | Hotel Zone, Cancun 77500, Mexico