My husband and I booked a "suite" here in February and I am just now able to write about our terrible experience. To make a long story short (so you can get to other reviews) the place is outdated and dumpy. We tested the buffet when we got there and the food was so horrible. Very little variety...looked like it... more

On our first day in Cancun my husband and I had a bad welcome at the reception area. We were not given a description of where we could find the important areas such as the restaurant and bar. We got to the hotel about 4pm and were ready to eat after our trip--the only thing we got was "the snack... more

We had two moms and two 14 year olds on this summer vacation at Park Royal for 8 days. We throughly enjoyed everything about Park Royal - the food was excellent, the room always clean and beautiful and the staff very helpful and courteous during our stay. The pools were very nice and always clean and the social directors always... more

My gf and I (both in our early 20's) stayed at Park Royal from 6/3/08 - 6/9/08. To sum up Park Royal and our vacation in one word: Wow! Park Royal met or surpassed our expectations in every way and we'll definitely stay there again. Through Orbitz, we got the room dirt cheap and, considering how much food and alcohol... more

This small, older all-inclusive is well worth the money. The grounds, public spaces and rooms are spotless. Reviewers who complain about sewage smells at this and other hotels don't get the reality - it happens in Cancun, no matter where you are. At the Park Royal there is only an occasional waft of the odor from the bathroom vents -... more

After reading the reviews posted here, we chose Park Royal for our Cancun vacation. We arrived on 5/30/2008, and promptly checked out on 5/31/2008. We booked the Presidential Suite, and it was a joke. It was spacious, but it smells like bleach, our shower didn't work, there was hair in the toilet, and the "private" hot tub on the balcony,... more

My boyfriend and I stayed between May 26- May 31st, I was more than excited to go after reading some reviews! and the reviews were right! Let me start by saying that the hotel is ALWAYS clean- they are cleaning 24/7 and since a lot of the hotel is glass- they are always on top of their game to make... more

We just returened home(5/23/2008) after 7 wonderful days in Cancun. Our stay at Park Royal was awesome. I was a little apprehensive after reading some of the reviews. I guess the hotel listened. The food was wonderful. Plenty of selections. The Italian restaurant is impressive. If you are going to just relax this is the place to be. There are... more

The Bad: Our group of 8 had reservations for 3 rooms at Park Royal for my daughters wedding. We arrived early on a Saturday knowing that we would not be checked in until 4:00. We hit the beach and pool area for an afternoon of sun, drinks and relaxing. At 5:00 only one of our rooms was available. We had... more