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Moon Palace Golf & Spa Resort

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 1,915 reviews
1,915 Reviews
5.0 of 5 stars
1008
4.0 of 5 stars
462
3.0 of 5 stars
151
2.0 of 5 stars
177
1.0 of 5 stars
117
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#22 of 157 hotels in Cancun
Description:
Located on Cancun'€™s tranquil south shore, this resort offers 2,103 Superior Deluxe accommodations with double Jacuzzi, 24 hr. room service and... Located on Cancun'€™s tranquil south shore, this resort offers 2,103 Superior Deluxe accommodations with double Jacuzzi, 24 hr. room service and balconies. The excitement begins with two large lagoon-style pools with Jacuzzis and swim-up bars. The state-of-the-art Spa and Jack Nicklaus Signature Golf Course, located by the Golf Club House, offer a perfect getaway for guest. This all-inclusive resort has something for everyone, including a kid's club, disco, 13 restaurants, 12 bars and water sports. more » « less
  • Address
    Carretera Cancun-Chetumal Km 340
    Cancun 77500
    Mexico
Check Rates: $409 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 1,907 traveler reviews
  • What to Expect:
    • 4.5 based on 1,117 reviews Rooms
    • 4.5 based on 1,119 reviews Service
    • 4 based on 1,096 reviews Value
    • 4.5 based on 1,116 reviews Cleanliness
    • 4 based on 449 reviews Pool
  • Recommended For:
    • 60% based on 1,210 reviews Families with teenagers
    • 60% based on 1,210 reviews Families with young children
    • 60% based on 1,210 reviews An amazing honeymoon
    • 40% based on 1,210 reviews Older travelers
    • 30% based on 1,210 reviews Young singles

Reviews of Moon Palace Golf & Spa Resort

( 1-10 of 1,915 )
Jul 24, 2008
3/4 found this review helpful

This was our second trip to the Moon, July 5-12th. The first was 5 years ago as a couple, this time around as parents of a two year old. Words can not describe how wonderful this resort has remained since our first visit. The staff is wonderful, and always willing to accomodate your every request. The weather was also great... more

Jul 23, 2008
4/4 found this review helpful

We arrived on the 14th of june for two weeks to celebate our honeymoon. As soon as we arrived we went to check in and they had food and drink ready for our arrival. The food and drink was amazing there was so much variety and the service was fantastic, we never felt pressured into giving tips which was different... more

4 of 5 stars
St. Paul, MN
Jul 22, 2008
3/4 found this review helpful

My wife and I stayed at the Moon Palace for 3 nights starting on July 17, 2008. Overall the hotel was very nice and we found that the food was very good compared to other all-inclusives we've stayed at. This is a very big resort. I believe its 3/4 of a mile or so from end to end so we... more

Jul 22, 2008
3/4 found this review helpful

We just returned from 7 days at the Moon Palace, the Sunrise Side. The reviews I read before traveling pretty much summed it up: gorgeous resort, pools, friendly staff, etc. The sunrise side seemed much bigger with better pools than the Nizec side so I'm glad we got that side. We purchased a VIP membership upgrade from a timeshare owner... more

4 of 5 stars
Portland, Oregon
Jul 21, 2008
4/5 found this review helpful

I can't speak highly enough about the service staff at Moon Palace. The people working in the restaurants, grounds, bars, service, etc. treat people with great deference. The Resort is massive, but the rooms are nothing special. Our room's hot tub leaked out all over the floor the first time we used it. We reported it, but no on ever... more

2 of 5 stars
shawn14130
Jul 20, 2008
3/8 found this review helpful

We stayed at The Moon Palace from July 7th - July 8th. We had booked the whole week at The Moon Palace, but decided to end our stay after 2 nights and move to The Cancun Palace. We could not stay at a resort that had a completely unusable beach. The room was nice, but nothing special. The resort was... more

4 of 5 stars
Wyomissing, PA
Jul 20, 2008
7/9 found this review helpful

We stayed at the Moon Palace Sunrise side from 7/6 to 7/16/08. We took our 16 year-old son. This resort is different from any resort we have ever stayed at in the past as it has a "corporate" feel. This is a very large resort and we were conveniently located close to pool and lobby. However, it turned out to... more

Jul 19, 2008
3/5 found this review helpful

when we arrived at the moon palace we thought WOW it looks great and looked forward on starting our holiday , But this didnt happen first we did not receive a cold face cloth , drink or flower as advertised but did see guests getting theres later on in the week . On arrival to the room (which we had... more

5 of 5 stars
California
Jul 19, 2008

My husband and I have been to Cancun four times and of those times three of the stays have been at the "All-Inclusive Moon Palace" Resort. Its beaches are as beautiful as its people. We were at the Moon Palace this past June 2008 and took our youngest son for the first time. He loved it. I highly recommend the... more

5 of 5 stars
kingsville ontario
Jul 17, 2008
9/9 found this review helpful

Wow! What a place! We had read mixed reviews and were unsure of what we would find. The Moon Palace is awesome. We had a wonderful 1 week stay at the end of June. The complex is massive and stretches along a wide easily walkable beach. It is divided into 3 area-Sunrise(very active) Nunzic(quieter) and Grand (just opened and luxiourous).... more

Reviews of Moon Palace Golf & Spa Resort

( 1-10 of 1,915 )
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Moon Palace Golf & Spa Resort Address

Carretera Cancun-Chetumal Km 340, Cancun 77500, Mexico