my family and i had a very good experience from this hotel, all the employees there, were very kind and diligent, they showed much interest in us, especially the manager, the room was really clean and comfortable, is a little hotel with a very intimate, calm, and nice ambience, it have an excellent service, a nice view at the roof,... more

Upon arrival at the hotel, we were greeted by a friendly Miguel and other staff working that day in a beautiful, air conditioned lobby. They showed us to our room on the rooftop, which had a gorgeous view of the Caribbean Sea and Cozumel. - Rooms - We were lucky and got the Master Suite, which I strongly recommend you... more

We went to Mexico, Playa Del Carmen, last year! We stayed at Illusion Boutique for 2 weeks! I must say we got the best service ever! Always met with a smile from the stuff, so helpful and really great all of them! A big hug (and kiss) for two of our favourite staff, Javier and Byron! Soo wonderful both of... more

My friends and I had a wonderful time staying at this very cute, well-appointed hotel a block from the beach in Playa del Carmen. The room was lovely, but what really stood out in our experience was the attentive and friendly staff who went the extra mile to make our stay pleasant. Breakfast on the roof (by the pool with... more

This was my first time in Playa, therefore, I was not familiar with any of the hotels listed on various websites. I chose Illusions based on their positive reviews. My plane was delayed six hours, making for one exhausted traveler. I was greeted by warm, welcoming, and smiling employees, Miguel and Isidro. I was shown to my room and was... more

Loved the hotel, very helpful staff (especially Miguel), who made our stay special and saved us quite a lot of bucks! There is no hotel more centrally located in Playa. I would recommend to have breakfast on the beach, though. Rooms are fully equipped, great airco and lovely furniture. Nice little pool on the roof with spectacular view over Playa. more

Illusion hotel is a great place to stay! Perfect location. Next to Mike's Dive shop, you come out the door, on your left 10 steps to the main drag, 5th Avenue (but no noise pollution from it in the hotel), and 10 steps to the right you're on the beach (with all the facilities at hand). The rooms were great,... more

I joined this site just so I can tell you how great Illusion hotel is. Isidro is the night bell man and he is very helpful and friendly. This hotel is in the perfect location. Its a great value for the money and its true what they say about the top floor. If you can upgrade to the top is... more

Maybe one of the best kept secrets of Avenida 5. You can't beat being a half block from the beach, and a half block from the Avenida. Close to everything, but a pleasant and quiet getaway when you want to finish the evening off in peace soaking in the rooftop pool. Miguel, the concierge is a world-class host and will... more