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Hotel Emporio Zacatecas

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 17 reviews
17 Reviews
5.0 of 5 stars
7
4.0 of 5 stars
7
3.0 of 5 stars
2
2.0 of 5 stars
0
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 30 hotels in Zacatecas
Description: Downtown Hotel built around a central courtyard & incorporating Colonial-Mexican facade of original historic structure.
  • Address
    Avenida Hidalgo No. 703
    Historical Center
    Zacatecas 98000
    Mexico
Check Rates: $157 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 17 traveler reviews
  • What to Expect:
    • 4 based on 11 reviews Rooms
    • 4 based on 10 reviews Service
    • 4 based on 11 reviews Value
    • 4 based on 11 reviews Cleanliness
    • 3.5 based on 2 reviews Dining
  • Recommended For:
    • 70% based on 11 reviews Older travelers
    • 50% based on 11 reviews Families with teenagers
    • 50% based on 11 reviews An amazing honeymoon
    • 40% based on 11 reviews Families with young children
    • 20% based on 11 reviews Young singles

Reviews of Hotel Emporio Zacatecas

( 1-10 of 17 )
4 of 5 stars
California
Jul 10, 2008

My family and I stayed at Hotel Emporio for 3 nights in early July. We were very pleased with the hotel. Great location in Zacatecas, within easy walking distance of numerous museums and churches. We had no problems walking to the El Eden Mine and then to the the Teleférico (Gondola). We ended up walking back down to the hotel... more

5 of 5 stars
Atlanta, Georgia
Jun 10, 2008

I found Emporio to be a fantastic value. We booked through Orbitz for a price that I have paid for lesser hotels. This hotel has everything you need, is in a great location, and offers personal, attentive service. You can't beat the location, right across from Catedral, and if you want to stay in for the day, the hotel has... more

Management response from
Emporio_Zacatecas, GENERAL MANAGER

Thank you for all your good commentaries, we wait very soon to have them again in our hotel , a privilege will be in this your house and Zacatecas.

4 of 5 stars
New York
Apr 14, 2008
1/1 found this review helpful

Just returned from a trip to Zacatecas. Emporio Zacatecas has a location that cannot be beat, right across the street from the Cathedral, with easy access to all the points of interest. My room was on the 6th floor, and was facing the courtyard, was sunny and very spacious, and very quiet. Although it showed some minor wear and tear,... more

Management response from
Emporio_Zacatecas, general manager

We are grateful for your commentaries of your visit to our hotel, with regard to the detail that had in the room, we will put more attention, to the maintenance of the ducts that are connected to the rooms, for us the priority is the comfort of our guest, we expect that in your next visit you choose us again.

5 of 5 stars
Sacramento, California
Apr 3, 2008
1/1 found this review helpful

Emporio is a very nice hotel. Our room was spotless clean with very comfortable beds. Their staff at the reception and at their restaurant was very friendly. Their buffet breakfast was delicious and offered a wide array of dishes. Its central location is a plus as it is surrounded by shops you can easily walk to if you wish to... more

Management response from
Emporio_Zacatecas, General Manager

Dear Miss Hernandez Thank you for your commentaries, this help us to improve each day the service that we offer to our guests, we will be still struggling to satisfy your needs and we hope to keep having all of you to continue choosing us on your next visit. Also we thank you for the pretty detail of publishing the...

1 of 5 stars
San Diego, CA
Jan 21, 2008
3/4 found this review helpful

We arrived late driving from Queretaro, so first night we found a wonderful city and a wonderful hotel with great location but the next morning I could not believe my cell phone was gone from my vehicle. The hotel has ballet parking only, so you don't have a choice but to give your car keys and let them park it... more

Oct 18, 2007
3/4 found this review helpful

My husband and four year old daughter spent a wonderful week in Zacatecas in November of 2006. The people we met and encountered were friendly and dignified, even though we don't speak Spanish, and they, little English. Even when out late at night, and lost in a poorer area, we never felt threatend or unsafe. We very much enjoyed our... more

Management response from
Emporio_Zacatecas, general manager

hello and greetings from zacatecas we are very greatful for your comments and for your visit to to our hotel.ower comment is offer a hide letter off hospitality services with personalizet services to make your stay and unfugettable expereince, we hope to have you and your family her back . thaks

4 of 5 stars
Queretaro, Mexico
May 28, 2007

Great location (right opposite the Plaza Armas), well-equipped clean rooms, nice patio to enjoy a beer, free parking, wireless internet, etc. Service was good EXCEPT for the restaurant at night which was very slow, got the order wrong, mischarged us etc. However I have always found Zacatecas poor for service at restaurants - must be a local trait! Otherwise this... more

Management response from
Liliana Mendez, General Manager

Thank you very much for your comments. It is great to know you enjoyed your stay at the Hotel Emporio Zacatecas. We are constantly working to be sure that all our guests enjoy a great service. It will be a pleasure to see you in your next vacation.

5 of 5 stars
Orange County, CA
Aug 1, 2006
3/3 found this review helpful

We stayed at Hotel Emporio for five days and the service there was EXCELLENT! The staff is so accommodating and will basically do anything you ask of them. The rooms are big and kept really clean, we had a balcony/patio in our room with a view of the beautiful Cathedral. HIGHLY RECOMMENDED!!!!!!!!!! more

Mar 4, 2006
4/4 found this review helpful

Hotel was great, unmatchable location! I've stayed in this property years ago, and we didn't like it because of the outside noise. This time we asked for a room with a view of the interior patio, and we didn't have any problem. My wife and I reserved a room through expedia, and asked for a king size bed, which they... more

5 of 5 stars
Houston, Texas
Aug 25, 2005
4/4 found this review helpful

We wanted to escape the Houston weather and went off to Zacatecas. What a city! I thought I had stepped into Granada, Spain. The weather never got over 78, and at night it was a welcomed 58. The Emporio was lovely, right in front of the Cathedral, you could walk everywhere of interest. The staff was accomodating and friendly. The... more

Reviews of Hotel Emporio Zacatecas

( 1-10 of 17 )
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Hotel Emporio Zacatecas Address

Avenida Hidalgo No. 703 | Historical Center, Zacatecas 98000, Mexico