I stayed at the Berkeleys 2 days in June, was about to be there for 4 nights but shorten my stay because this hotel has completly nothing to offer! Vary rude and unfriendly staff! If u dont tip they treat u without respect! Room condition horrible, furniture v old and impossible to sit on as if feels like they are... more

Very plush on the surface but lots of things didn't work. The superior king turned out to be 2 singles pushed together. We stayed for 4 nights and I list below problems that should not exist in a hotel of this type. 1 day the room wasn't cleaned(management didn't apologise they sent the cleaner to do so.) 2. On 2... more

We stayed for a night in a one-bedroom suite on the second floor, which had been refurbished. The suite was luxuriously decorated and furnished, and had televisions in the sitting room and bedroom. There was a sofa and armchair, coffee table and desk in the sitting room, with another armchair in the bedroom. There was a walk-in wardrobe which led... more

Stayed for just one night as a very special occasion. Oh my goodness. What an awesome experience this was. From the moment we arrived we were treated like VIPs. Greeted at the kerbside and taken straight to our rooms. They were immaculate. Beautiully furnished. We used room service a lot due to one of our party being poorly. We weren't... more

Probably the nicest hotel I've ever stayed in. Awesome Knightsbridge location. Great staff. Beautiful suite. Very pricey, but if traveling for work, this is where you want to be. more

I have been staying at the Berkeley at every trip to London, and it is still a gem of a hotel in Knightsbridge. Quiet, and discreet, the rooms are quite big of London standards, and the amenities (this time its toiletries from Asprey) are quite plush. Again, it is not cheap. Ask for a room facing the church side, and... more

I last stayed at the Berkeley some 25 years ago so was expecting change. Actually, the room was beautiful - much better than in the 80s - with a genuinely 5 star sense of luxury. Quiet, big comfy bed and generous size marble bathroom. What's not so good is the public rooms. The Caramel Room is a dreary, gloomy bar... more

We stayed in a King balcony room, which had a lovely view over a church. The hotel has a traditional decor; I wouldn't call it outdated. In some ways it's preferable to the "modern hotel" style you see everywhere these days. The Berkeley has about 200 rooms but feels more intimate. My partner used the rooftop pool and said it... more

Our daughter was on a school trip and we decided to spend a long weekend at the Berkeley as a treat - it also coincided with our wedding anniversary. It was May and London was experiencing a heatwave. The first problem was that the air conditioning in our room didn't work properly so the first night was spent sweating and... more