We booked the hotel as an anniversary treat for one night - wish it has been more as it is such a lovely venue. Located just a few minutes walk from Piccadilly and Trafalgar - very well located. We were given a free upgrade on arrival to a deluxe room that was huge with a gorgeous big bathtub and walk... more

Having stayed in the Sofitel in New York and thoroughly enjoying it - I decided to give the London one a try - and I wasn't disappointed. Very simply it was lovely! Concierge - helpful and friendly Front desk - friendly and efficient Room - absolutely lovely - particularly the shower! and spotlessly clean. Also really quiet due to very... more

I was here for four days, the room was small, but I expected that. The location is near-perfect, close to everything - I walked the entire time I was in London! I did have a problem with the bed having some hairs in the sheet - the duty manager came over and changed the sheets himself! Other than that, the... more

We moved to the Sofitel from the Walforf Hilton where the hotel was dark and dingy... The Sofitel by contrast was inviting, light, spacious with a courteous and very professional staff. My room was a junior suite and was spacious with a large bathroom, two closets and a window on Wellington Place. The windows are old fashioned sash models that... more

This is a lovely Hotel located near Buckingham Palace. It has wonderful amenities like HDTV Flat Panel TV's, Robes, Slippers, Newspaper Daily, Great Bathroom with telephone, excellent wardrobe for your clothes, a secure safe and fast elevators. The only downside is that it is not REAL close to a tube stop. You have to walk a great deal of stairs... more

I stayed there for 1 night coming from New York. The extremely courteous staff took care of my bags immediately. At check in i requested a room with an open view. After 7 hours in an aircraft i thought a window facing a wall would quiet upset my stay here. I was very elegantly told that superior rooms (the one... more

Was here for four nights on a great deal from laterooms.com Was first put in room 534 which was literally a shoebox with a bed in it, there was truly exactly one foot of space between the bed and the walls on two sides and the bed and the desk on the third, with a sloping ceiling. Very claustrophobic for... more

Stayed here for 9 days on a business trip. This was my second stay at this hotel. First, the bad. The view was terrible - facing a brick wall for 9 days (at least it was private in my room!). Also had a problem with the shower, it was a shower/tub combo and there were so many knobs for the... more

We spent two nights at this hotel. We upgraded to a Deluxe room on arrival which was good and as other reviewers have said the bed was very comfortable. The reception and breakfast service was particularly good. The maid service and late night bar service seemed overstretched and not up to a 5* standard on this occassion. The gym was... more