I have to say I never put a review up because sometimes human error can occur and thats not the hotels fault but in this instance I had to say something. The first thing I will say is that the hotel is in an ideal location. Now for the bad things, on arrival our room wasnt ready and we chacked... more

The location is perfect just in the city centre, we enjoyed a lovely dinner in the Restaurant, and the staff was friendly and helpful I will certainly reccommmend this hotel to anyone that visit Edinburgh more

An overpriced and very disappointing stay for a 4* hotel. Our first problem came straight away; our room was not ready until 15:30. Then we used the spa area which quite frankly was out of date and dirty – we left after a few minutes in the area. Then came the biggest problem of the night, we only had 2... more

THE CARLTON---Very dissapointed----could have runied our weekend--but after seeing three rooms decided we wanted a refund and try to find accommodation elsewhere. I had booked the Carlton well in advance for my sons Graduation in June. I wanted this to be a special weekend so decided to book a deluxe room for two nights . I was so exited for... more

Stayed here for one night, while breaking a journey visiting friends in Elgin Tried to check in at 1.30, told to come back at 2pm .Was made to feel like all they wanted was the nights money @ £150 and being this chain of hotels I was most disappointed. Room was a mismatch of furinture, dirty mirrors, very old TV,... more

I was given a trip to the Royal Highland Show and two nights in the Carlton Hotel as a 50th birthday present. We arrived with some anticipation as the brochure for the Hotel that we had been given looked wonderful. Walking into the lobby, it still looked good and the check-in went OK. Off to the 3rd floor room and... more

Stayed here for 3 nights whilst attending a conference. Great location, great view, and relatively quiet (on the 3rd floor). Room was large and comfortable, although the safe didn't work. Breakfast was average - superb lean bacon on the first morning, but fatty stuff on day two, when my coffee request also seemed to get forgotten until I caught the... more

Just spent 2 nights at the Carlton. The location is great for the Royal Mile and most of the attractions. The room was large, modern, clean with all the neccesary facilities. We did have a problem that the aircon didn't seem to work and the room (and the rest of the hotel) was very warm. As we were on the... more

My Niece and I visited the Carlton in December 2007 when it was run by the Paramount Group and could not of faulted anything. How different this visit turned out; we arrived at the Hotel about 2.30pm where we were promptly checked in. Our room was spacious but very noisy. We decided to visit the Swimming Pool; The Steam Room... more