This hotel was conveniently located for all of our daily outings. The room was very spacious and had a great bathroom with a nice big tub. Perfect for a nice bubble bath after a long day. The breakfast was good with a variety of juices to choose from and some hot eggs and bacon as well. My only complaint was... more

Two blocks from the train station and very near all the places you want to see in Florence. A tad on the expensive side but breakfast is included and the room is just amazing. Staff very friendly and accommodating. Room clean and spacious. more

We recently spent 2 nights at Hotel Santa Maria Novella and absolutely loved it! It was our first visit to Italy and we can't wait to go back. We will definately stay at this hotel again. The staff were very friendly and very helpful, the room was beautiful and the buffet breakfast was amazing! We chose this hotel as it... more

We stayed at this hotel for 2 nights during our honeymoon - for a stop between Montepulciano and the Amalfi Coast. The location is amazing - you can walk everywhere, including the train station. We were in Florence 6 months ago and stayed at the Excelsior down by the river and this location was just as good if not better,... more

When we were planning our trip to Florence, we were concerned with finding the right hotel. Having never been in Florence, or Italy for that matter, we felt we were shooting in the dark. Well, the Santa Maria Novella was simply outstanding. Clean, convenient location,and a wonderful staff that was very accomodating. We were warmly greeted upon check-in. They were... more

We are us Expats living in Madrid with our four young children and we went to Florence for our February Break. We booked the hotel directly and got 2 rooms for the 6 of us. The location is perfect if you are arriving by train! The hotel was absolutely wonderful in every way. It was full of personality and charm... more

We made an booking for the Bellavista junior suite with the roof terrace in October and received a confirmation. I e-mailed the hotel in March to check all was in order, and only then were we told that they had double booked this room for our last night and offered us a move to another (cheaper) room on the last... more

This hotel made our short break in Florence one to remember. The staff were helpfull, poltie and always friendly. Our room (a junior suite) was very spacious and had a great view of the Santa Maria Novella church. The location is excellent, near the SMN trainstation and the historic citycentre. We can recommend this hotel to everyone more

We could not have been more pleased! The location is perfect- less than a 5 min walk to the Duomo (city centre) and less than a 5 min walk from the train station. The hotel entrance is very discreet (which we loved), but upon entering one immediately appreciates the quiet luxury. We were deeply, deeply impressed by the hotel reception... more