My wife and I, with a family friend had two stays on a Chile/Peru holiday. Make no mistake, this is a great hotel in a fashionable district of Santiago. I have to say, though, that we were slightly disappointed; perhaps, having read the reviews, our expectations were unrealistically high. There was nothing major that we could point to as being... more

I have been to this hotel for business in many occasions. My experience there is excellent and this is my preferred hotel in Santiago. The executive floor suites gives access to free breakfast, happy hours and other tea/snacks throughout the day. The service is the world-known Ritz service, where the staff will go the "extra mile" to satisfy you. A... more

We really liked the Ritz, but it was a bit far from all the tourist hits, like museums, etc. It was close to a main drag with great food. more

The hotel is in a good location. It is quiet and most restaurants are within a 10 minute walk. The room was nicely appointed with a comfortable bed, wooden valet, and a marble bathroom. The wall safe was the size of a medicine cabinet and quite disappointing. The large marble and glass shower with over-sized rain shower head is truly... more

From the moment I walked into the Ritz, I knew I was going to be treated well and I was! It was heaven. I love a hotel where every answer is"Yes." The hotel was beautifully decorated for the Christmas Holidays. The staff was accommodating and sweet. I did have a chance to view or visit other hotels, and in my... more

I stayed twice in January of 08 at this hotel and the rooms are very clean, very Ritz-Carlton, ie, floral prints, mahogany, etc...the breakfast and the food all around was excellent....try the wine bar in the lobby where in one sitting you can sample every good wine that Chile has to offer...BUT if you go and want to use the... more

Stayed at the Ritz Carlton on our first night in Santiago. The Italian premier was also at the hotel, so security was rife. Mind you, the Italian premier staying will give you a really good idea of how nice the hotel is, professional, clean efficient with a lovely restuarant and wine celler. We loved this hotel indeed the bedrooms were... more

My husband and I stayed at the Ritz-Carlton after completing a cruise around South America. As always, we booked two connecting rooms, which we got. The Ritz is a lovely property and we enjoyed our meals in the hotel restaurant, and especially tasting the Chilean wines in their 365 bar. My first problem occurred when I went to take a... more

What a lovely hotel. This hotel has it ALL! The fantastic staff, the lovely rooms, the outstanding food....everything here is fully above expectation. A star in the world of hotels. Bravo! more