We checked in at 5pm, having to shower and rush off at 5.30pm for a wedding. At 5pm, at the reception, they claimed that our room was not ready! The stipulated time for check-in is at 2pm so how can they tell us that the room is not ready at 5pm? Finally, they said that a room was ready but... more

We were put in the wrong room the first night, luckly I had the email with the quote for a delux room or I think we may have had trouble with out proof. The breakfast was below standed as western food was not catered for the only fruit served was watermelon and paw paw. Room service was quick but never... more

My friend and I spent 3 nights here at the start of the month. I must say after reading a few negative reviews I was becoming a bit hesitant about staying here. There is no need to worry, the hotel is great. The room is a decent size, clean, nice bathroom, good pool area for a refreshing dip, breakfast is... more

The hotel is in a good location, lots of malls and places to eat close to the hotel. The road is very busy but the hotel was not noisy. Our room looked out onto an apartment building that was less than picturess. The room was a good size and was clean and tidy, there where a few scuffs but the... more

I found this website after I booked a room in royale bintang, and what I read is exactly what I saw and felt. First of all my wife and I were in our honeymoon, KL was our second stop in our trip. When I got from the airport (coming from Langkawi Island) to the worst hotel, Royale Bintang, we had... more

Stayed there for 3 nights. The first night we had no hot water and was assured it would be fixed by 11pm that night. Next morning water only luke warm. Again told that day it would be fixed. That night it wasn't and they finally moved us to another floor with hot water. Definately not 4 star standard. Breakfast had... more

In a great location, at the end of Jalan Bukit Bintang, this hotel is walking distance to the enormous shopping malls of the district. It is also close to many good, authentic restaurants. The hotel itself is a little tired but the room was clean and cool which is perfect after a day of KL heat and humidity! The wallpaper... more

My family of two adults and two kids stayed on 13th June for three nights. I booked a double beds with extra bed (triple). The room was spacious and clean. I had three breakfast vouchers per day and the staff allowed whole family to dine without paying for the extra kids. she considered two kids equal one adult. Thank you. more

1. Great location. Good hawker food within 5 min walking distance. 2. Clean and rather spacious rooms. 3. Breakfast was alright, though can be improved. more