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Citrus Hotel

51 Jalan Tiong Nam Off Jalan Raja Laut Kuala Lumpur 50350 Malaysia
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Citrus Hotel Kuala Lumpur provides room and suite accommodation designed in modern contemporary styles that promise a refreshing and comfortable stay... Citrus Hotel Kuala Lumpur provides room and suite accommodation designed in modern contemporary styles that promise a refreshing and comfortable stay amidst a thriving metropolis. This Kuala Lumpur hotel is specially appointed with lifestyle preferences that include complimentary Wireless Internet access, key card security, personal safe, room and bed size options. more » « less
Business Center Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed No Restaurant No Room Service Swimming Pool
Check Rates and Availability: $49 MYR171 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 34 traveler reviews
  • What to Expect:
    • 3.5 based on 32 reviews Rooms
    • 3.5 based on 32 reviews Service
    • 3.5 based on 31 reviews Value
    • 4 based on 31 reviews Cleanliness

Reviews of Citrus Hotel

( 1-10 of 36 )
3 of 5 stars
Philippines
Oct 10, 2008

Stayed at Citrus for 4 nights. Was welcomed by very friendly staffs. Room is alright but unfortunately the bathtub on my room wasn't working. View from my room is amazing because i always love pools and my window is overlooking the poolside a storey below. Breakfast is fine. Food is very good too. Not enough English channels on the TV.... more

4 of 5 stars
Sydney & Bangkok
Oct 8, 2008

I stayed here for one night at Eid - got a good rate from the hotel's website, 190MYR for superior room. The room looked exactly like the one in the photo (the orange accented room) and actually had an amazing view of the Petronas Towers, which was a nice surprise. (My room was right at the end of the corridor/building;... more

Management response from
norman_v, General Manager

We feel touched and pleased to read your very encouraging comments and certainly will do the needful to improve. We had since early this month upgraded our Club Lounge, taking into count some of your valuable comments given to improve. We certainly look forward to receive your next booking. Thanks for your support.

3 of 5 stars
Canberra
Sep 25, 2008

Citrus hotel was clean, smiling staff and had decent views from the rooms. Breakfast was warm and fresh, not far to walk to get dinner and easy to walk into city. Just make sure the taxi drivers dont over charge you on your way to the hotel.... agree on the price before you get in to the taxi. more

Management response from
norman_v, General Manager

Glad that you had enjoyed your stay with us recently. We are looking forward to seeing you here again. Thanks for your comments. It is indeed encouraging and we will keep up the good job.

5 of 5 stars
Bangkok / Thailand
Sep 16, 2008
0/1 found this review helpful

After searching and looking for a hotel for my business trip to KL. Friend of mine had recommended Citrus hotel for me to stay in KL. After 2 hours from Bangkok to KL airport, and 1 hour from the airport to KL (the airport is far from the city), I had arrived to the hotel. The hotel was exactly what... more

Management response from
norman_v, General Manager

Dear Sir, We are indeed glad that you enjoyed your stay with us. We look forward to welcoming you again and rest assuring you of our attention and fine services rendered at all times.

4 of 5 stars
New Zealand
Sep 5, 2008
1/1 found this review helpful

Hotel was in a central area about 40mins from the airport but good distance from the Petronas Towers. Very friendly staff and the food was good in their restaurant, the breakfast was nice also. Has a very retro feel to the hotel with nice decor, only the lighting in the rooms was a little too bright, especially if you wanted... more

Management response from
norman_v, General Manager

It is indeed motivating to read your valuable comments here and we certainly look forward to seeing you again. Terima Kasih (Thank You) from the Citrus team

Aug 24, 2008
1/1 found this review helpful

Excellent hotel. I booked a room from hotel website. I loved it! I never thought view of KLCC was going to be that good from our room. Staff is great. Pool is nice. Restaurant’s buffet is good. Neighborhood is so so, Executive Lounge is excellent. more

Management response from
norman_v, General Manager

"Namastee" and many thanks for your invaluable comments. We are happy that you had enjoyed your stay and sincerely look forward to welcome you back.

4 of 5 stars
Boracay, Philippines
Aug 20, 2008
1/1 found this review helpful

stayed in this hotel for 2nights last july. i must say that citrus hotel is the best great deal hotel that ive been to so far in south east asia. actually youll get more from what you have paid which is a considerable rate compared to other KL hotels. best thing is.. their unique executive lounge with a lot of... more

Management response from
norman_v, General Manager

We thank you for your invaluable comments and we are pleased to note that you had overall , enjoyed your stay. We look forward to see you soon. Thanks again!

Aug 12, 2008
0/1 found this review helpful

Although i had booked online for a fixed price, the staff then added several extras to my bill when i was leaving. They charged me for clean sheets although I'd noticed several stains on them the night before. They also charged me a service charge even though when id requested room service the night before I was told it had... more

Management response from
norman_v, General Manager

Dear Sir / Madam, Many thanks for your valuable comments. We would like to assure you that no hidden charges are imposed upon our valued guests in their bills. All charges will be clearly spelt out and we had not encountered any past issues, similar to mentioned here. May I seek your assistance to contact me at my norman.v@citrushotekl.com in...

2 of 5 stars
Singapore
Aug 11, 2008
1/1 found this review helpful

The hotel is good and room is also Ok. But the way the manager speaks is very bad. They dont answer you properly and lack basic discipline. If you ask for a help then they wont even say who shuld you contact, simply say they cant do it. The bath room doors are faulty and the toilet dosent gets flushed... more

Management response from
norman_v, General Manager

Dear Mr. Raghuram, Thank you for consenting my telephone call just a while ago to clarify the issue in question. We apologize for the miscommunication and rest assuring you that we had corrected this effectively. I am also glad that overall, you had enjoyed your stay and the facilities offered. Meanwhile, I look forward to seeing you here in the...

Aug 4, 2008
1/1 found this review helpful

I was a bit apprehensive about staying at the Citrus, from reading other reviews, but I am so glad I did stay there. from the minute of Check-in, to Check-out, I thoroughly enjoyed my stay. All the staff was were extremely friendly, courteous and helpful. My room was excellent. What great value. Spacious and clean, cleaned daily with fresh everything!!... more

Management response from
norman_v, General Manager

Thank you for staying with us recently and we are delighted to read your encouraging and invaluable comments. It was indeed a pleasure to be of service to you and we will look forward to your repeat visit soon to Citrus Hotel. Welcome Home..

Reviews of Citrus Hotel

( 1-10 of 36 )
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Citrus Hotel Address

51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia