i find their website thru google and got to see the hotel. so i was dissappointed when i see the real hotel staff are friendly but bad customer service (late room service, staff fights with guest, i think most staff are new because they still dont know what they are doing -asking around what to do) whatever elegance and beauty... more

We booked to this Hotel from Tokyo when my university friend and I had our third time trip to the Philippines last November. We were amazed because we did not expect the ambience of the hotel as we compared it from our previous stay with other 3 star hotels. It was so homey and the people are so respectful and... more

The hotel has a good location but the service and the room is not worth it. My friend and i check in for a 4 day stay. i think they charged my friend around 1800++ pesos for the deluxe room which is more expensive than the hotel we transfered to. The room was not well maintained and the service is... more

i came to manila for a 5 day vacation and was brought by a taxi to solanie. i stayed there for only a day because of the dirty rooms and bad service and transfered the next day. during my short stay i encountered many problems: - very hard to contact room service (also late) - rooms are infested (cockroaches) -... more

I don't really know what is average in Manila so I'm giving this place a 3. Of the 5 hotels I stayed in during my stay in the PI, I would rank this one as 4th best. This would be low-end hotel in the U.S., such as maybe a not so new Super 8. Our Filipino hosts booked this room... more

I just read the last review and couldn't believe the complaints! It sounded like a completely different hotel from the one I visited! In fact, my stay was so wonderful that I specifically inquired this hotel for my next trip to The Philippines! The service was exceptional! The manager and staff of the hotel couldn't have been more helpful to... more

I will just enumerate the things that I experienced in this hotel: I got a standard room, and the room I stayed in is 304, you can check it out if you want. - They have German cockroaches inside the closet and the desk. -Some of tiles inside the bathroom are either broken or cracked. -The toilet has no seat... more