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Westin Grand Cape Town Arabella Quays

Westin Grand Cape Town Arabella Quays
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 65 reviews
65 Reviews
5.0 of 5 stars
37
4.0 of 5 stars
18
3.0 of 5 stars
6
2.0 of 5 stars
3
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#22 of 168 hotels in Cape Town
Description: Majestically located at the very tip of Cape Town's foreshore; unsurpassed scenic views of the ocean and the Table Mountains.
  • Address
    Lower Long Street
    Convention Square (formerly "Arabella Sheraton Grand Hotel")
    Cape Town 8000
    South Africa
Check Rates: $388 ZAR2,976 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 64 traveler reviews
  • What to Expect:
    • 4.5 based on 50 reviews Rooms
    • 4 based on 50 reviews Service
    • 4 based on 50 reviews Value
    • 4.5 based on 49 reviews Cleanliness
    • 4 based on 12 reviews Pool
  • Recommended For:
    • 60% based on 57 reviews Older travelers
    • 40% based on 57 reviews An amazing honeymoon
    • 30% based on 57 reviews Families with teenagers
    • 20% based on 57 reviews Families with young children
    • 20% based on 57 reviews Young singles

Reviews of Westin Grand Cape Town Arabella Quays

( 1-10 of 65 )
5 of 5 stars
oegstgeest
Aug 24, 2008

What a pleasant hotel. Helpfull and very polite reception-staff. A nice and wellkept design hotel. Looks good when you enter the spacious lobby, with the nice carpet. In the lobby, or nearby, the lobby, internet facilities. A nice shop with South-African souvenirs. Room: good design, clean bathroom, witn inviting bath, separate shower, and toilet. Very nice room, good and well... more

Management response from
HotelTeam_8, Online Manager

Thank you for the kind remarks made about your recent stay. We hope that we will be able to be of service again in the future.

Jul 14, 2008

I stayed here on business and was very impressed with the room and service. The bedroom was extremely comfortable and food was lovely. The hotel hosted a conference which was excellent and it was great to unwind in the stunning spa facility on the 19th floor. Would recommend. more

Management response from
HotelTeam_8, Online Manager

Thank you for the kind comments regarding your stay with us and we hope we will have the pleasure of having you revisit us in the future.

4 of 5 stars
Cheshire, UK
Jun 2, 2008
1/1 found this review helpful

I stayed at the Westin Grand for 4 days in May 2008. I really enjoyed my stay at the hotel and although it is mainly a corporate hotel with plenty of conference business, the hotel is not too business-like in its approach to guests. The check in was uber efficient and I was in my hotel room on the Starwood... more

Management response from
HotelTeam_8, Online Manager

We thank you for your kind comments regarding your recent stay at our hotel and hope that we can be of service on the future.

5 of 5 stars
birmingham,uk
May 18, 2008
1/1 found this review helpful

I have just returned from a 5 night conference at the Westin Grand - the hotel was fantastic at coping with a large ( 300+ ) demanding group. The room & bathroom were excellent & as mentoned elsewhere the beds are fantastically comfortable. the staff were helpful & friendly, the dry cleaning so cheap I wished i had taken all... more

May 4, 2008
1/1 found this review helpful

The hotel's atrium and reception areas are very attractive. The facilities (incl. gym and spa) are of a very high standard. The rooms are quite "compact" but stylishly furnished and that "heavenly bed" is oh so comfortable (especially after a long haul flight!). Be prepared for the floor to ceiling glass windows to rattle if it's windy (which it often... more

4 of 5 stars
Brighton, UK
Apr 16, 2008
0/1 found this review helpful

We stayed here for one night after our plane home was cancelled. Perfectly nice hotel, however more for a business traveller than a couple finishing a tour of more boutique hotels... more

Mar 27, 2008
0/3 found this review helpful

For a 5-star hotel the service level is below expected standard and the state of cleanliness in the rooms is awful. The dry cleaning service managed to ruin two business suits. I do NOT recommend this hotel to anyone despite the good location. more

5 of 5 stars
Istanbul, Turkey
Mar 15, 2008

Such a nice Hotel, great location, kind and helpful staff - though housekeeping needs improvement. Receptionists handle each problem tactfully. Excellent food, terrific breakfast. Deserves good credit. Wish it was more affordable for a second stay. more

5 of 5 stars
Frankfurt, Germany
Mar 14, 2008

I spent with my wife 3 nights in the Westin last week and it was a really great Hotel. Located near bei the V&A Waterfront with a free Shuttle every 30 Minutes. The Hotelrooms were clean with fantastic views. The Pool in the 19th floor is very special with also absolut fantastic views. We hat Dinner twice in the thirty7... more

5 of 5 stars
Vancouver, Canada
Mar 9, 2008
1/1 found this review helpful

I only spent one night at this Westin on my way to Johannesburg, but I really enjoyed it. This is not a cozy intimate property, it is quite a large hotel attached to a convention centre. There is a shuttle run by the hotel to the waterfront every 30 minutes, which was a nice service, particularly at night. For a... more

Reviews of Westin Grand Cape Town Arabella Quays

( 1-10 of 65 )
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Westin Grand Cape Town Arabella Quays Address

Lower Long Street | Convention Square (formerly "Arabella Sheraton Grand Hotel"), Cape Town 8000, South Africa