I attended a conference at the Best Western Grace Inn and Conference Center at Ahwatukee in Phonix last week. First, the good parts... The public areas at the hotel were really quite nice, and the conference rooms had the unique feature of opening on to the pool/patio area. With absolutely fabulous weather, we had those doors open all day and... more

This has to be the worst hotel I have ever stayed in! And I was there 20 days on business needless to say I didnt pay for it! Their was no HOT WATER! The beds are very hard. The staff was friendly. No wifi only in the hotel lobby. If you get a suite with a stove dont except dishes,... more

Location is great, convenient to I-10, Tempe and South Mountain. Hotel is clean, but showing its age, and has some minor maintenance issues. For example the bathroom exhaust fan only worked intermittently, and looked like it was going to fall out of the ceiling. It took several minutes (5+) to get hot water on the 5th floor. Most mornings the... more

My trip was paid for in advance and they charged me a second time. I have been trying to get a refund for over 2 weeks now and they are non-responsive. No internet access except for a kiosk in the lobby which I found shocking, considering even the Super 8 offered free wireless the last time we stayed there. Rooms... more

Stayed on a Sunday night. Front desk staff were friendly and helpful both with early check-in and an early check-out. Room was large and spacious, but rather bland. Excellent for a business traveler, or for a stayover with early departure to Phoenix Sky Harbor Airport, took 8 minutes to get to the airport via 10 freeway. Ideal location. Very affordable... more

I thought it was fine. The shower head may have been a little weak, but it worked. Nice pool, and poolside atmosphere. I didn't think the room was outdated at all, it was nice and it was clean. The hotel is located to Arizona Mills, a group of factory outlets and restaurants. We had a nice stay. more

I don't know how this hotel received a 3 star rating. Needs to be updated. The shower head was hanging off the wall. Under the bathroom sink where another metal pipe should have been was a rubber pipe, like one would use in your car. The a/c didn't work properly, and neither did the bath water. It would go from... more

Stayed at this hotel 1/20-1/21 to attend a conference. The hotel was clean, rooms were large and comfortable, nothing fancy. No noise, though hotel was half empty I'm extremely sensitive to noise at hotels and was not disturbed both evenings or in the mornings. Is an older building but appeared to be well maintained. Interior corridors clean and well lit.... more

This place is run down, dirty and loud. The pictures they provide on the web do not tell the story so don't be fooled. more