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Sheraton Crescent Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2.5 of 5 stars 30 reviews
30 Reviews
5.0 of 5 stars
3
4.0 of 5 stars
8
3.0 of 5 stars
4
2.0 of 5 stars
9
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#95 of 161 hotels in Phoenix
Description: Business-oriented 8-story Hotel with a sophisticated ambience situated on 13 suburban acres, adjacent to Metrocenter.
  • Address
    2620 West Dunlap Avenue
    Phoenix, AZ 85021
Check Rates: $166 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 2.5 of 5 stars Based on 30 traveler reviews
  • What to Expect:
    • 3 based on 22 reviews Rooms
    • 3 based on 22 reviews Service
    • 3 based on 22 reviews Value
    • 3 based on 22 reviews Cleanliness
    • 4 based on 2 reviews Pool
  • Recommended For:
    • 30% based on 25 reviews Families with young children
    • 20% based on 25 reviews Older travelers
    • 20% based on 25 reviews Pet owners
    • 20% based on 25 reviews Families with teenagers
    • 10% based on 25 reviews Young singles

Reviews of Sheraton Crescent Hotel

( 1-10 of 30 )
2 of 5 stars
San Francisco, California
Aug 13, 2008

ALMOST BUT NOT QUITE A DECENT HOTEL Unfortunately, I have to align my review of this hotel with a number of other TripAdvisor reviewers. This hotel is okay and not even good. From the outside, it looks good, from the lobby it looks good and once in the rooms, it's fair. Nothing special in terms of furnishings, work area or... more

3 of 5 stars
Piti, Guam
Jul 10, 2008
1/1 found this review helpful

My family stayed at the Sheraton Crescent Hotel last July when visiting for a graduation, that took place on the property. We got a decent rate as a SPG member and took anvantage of the club floor. They offered a nice spread every morning, we never needed to buy breakfast! I know that the hotel is small but, the dining... more

4 of 5 stars
San Francisco, CA
Jun 25, 2008

The one thing I liked about the Sheraton is that everything is within one facility, as compared to several other properties in the area, mostly Hilton properties. The pool and gym is a quick walk downstairs. There is a concierge lounge with a friendly staff. The front desk staff was nice too. The lobby was okay but it seems like... more

Jun 6, 2008

I stayed at this hotel in March. There was a loud party next door until 2:00 a.m. and despite 4 calls to the supervisor, with 4 promises to shut it down, it never happened. The pool bar was closed and there was garbage left around the pool all night. The inside bar wasn't open until 6:00 p.m. Not sure why... more

4 of 5 stars
Cleveland, OH
May 28, 2008

Must say, I was a little concerned after seeing recent post from wedding party guest (although a careful read of the website will indicate that the spa is offsite). When we checked in, the staff was great -even helped print out my airline boarding pass. Our room was fantastic - HUGE TV and comfy bed. The view (from 7th floor)... more

4 of 5 stars
Race City, USA
May 12, 2008

Booked two nights and was pleased with my stay. Room was clean and comfortable. Was away from the hotel for most of the day, so I didn't have time to use the pool or the tennis courts, but all the recreational facilities looked nice and well cared for. Nice public areas, helpful front desk employees and very convenient to the... more

1 of 5 stars
kathryn275
Apr 8, 2008

i went here with some girlfriends for bacherlorette festivities. You know that festive cabana bar by the pool? It was never open. Neither was the waterslide. Did you see the picture on the website of the woman getting a hot stone massage? The spa is not on site -- it's at a mall 15 miles away, far out of the... more

4 of 5 stars
ARIZONA
Apr 3, 2008

I have stayed next door at the Marriott Courtyard many times, and decided to give the Crescent at try. Date of this stay was Mar 28 - 31, 2008. This hotel has excellent freeway access to/from I-17 and is less than a mile from Metrocenter Mall. My room was fairly large by hotel room standards. King Size bed, small sofa... more

2 of 5 stars
N Ireland
Mar 23, 2008

We stayed for one night at this hotel over Easter weekend. It was not really the standard I have experienced in other Sheraton Hotels. The gentleman at check in was very irritated with the computer and as a result was far from pleasant with us - not a great first impression. We were lacated on the club floor and the... more

2 of 5 stars
Issaquah, WA
Feb 28, 2008
1/1 found this review helpful

I stayed here for a conference, so I did not select this hotel on my own. Nor would I have if given the choice. The rooms were adequate, although I asked for a different one after checking in so I wasn't just staring at the rooftop. My king room was plenty spacious and nicely appointed with a comfy bed, but... more

Reviews of Sheraton Crescent Hotel

( 1-10 of 30 )
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Sheraton Crescent Hotel Address

2620 West Dunlap Avenue, Phoenix, AZ 85021