Our third stay here. It felt like coming home as it is so homely here. Most of the staff have been here for years and are some of the nicest people you can meet. Everyone was pleased to meet you and was so polite. Once again we were allocated a suite in our preferred area which we were pleased about,... more

I recently stayed at Chaparral for business - 3 days and 2 nights. Overall the hotel is well above average for service, cleanliness and food. Having been there for business I was more concerned about wireless, business services, food and cleanliness. Wireless access was very strong throughout the entire hotel - including sitting out by the pool and in the... more

I was staying at another hotel in Phoenix but I HAD to get out, it was horrible. A friend recommended Chaparral and I was so happy I listened to her! I called up and they told me to just head over and they would take care of it. I got a great rate and everyone was extremely friendly and made... more

We have been staying there since it was an Embassy Suite. The owners have taken great care of the property, and Paco and Newman (the two parrots in the lobby) are always there to greet us. I believe that the management is starting some updating, as needed. This includes newer heating and A/C systems and some new plumbing fixtures (knobs... more

My family and I recently spent two nights at the Chaparral Suites in Scottsdale. Upon entering our room we were immediately hit with the smell of smoke. Since all rooms are non-smoking we were quite surprised by the odor in the room. Since we are non-smokers we were not interested in staying in a room that was saturated with the... more

The Chaparral Suites Resort was a great bargain. We stayed there two nights and wished we could stay longer. We stayed in a king suite with our two children. It was very spacious, clean, and quiet. They also served a complimentary breakfast each morning. We paid $100.00 dollars per night, which I thought was a great bargain considering all the... more

We stayed at the Chaparral from the 17th of June to the 27th. The only negative thing that we can say about the place is the lack of a bell staff.After a three hour flight and a two hour time change I wasn't in a good mood to carry the luggage from the lobby to the east wing. That really... more

We stayed at this resort twice during our recent holiday in Arizona. Three days at the start and three days at the end. I agree with all the positive comments, i.e. Airport shuttle very good, clean, beautifully landscaped, good breakfast, free drinks for 2 hours in the evening, food in the bar/restaurant very good and reasonable (special mention for Danny... more

I loved this hotel. First of all, they pick you up at the airport, which is so helpful. This same shuttle can be used to take you to different places in scottsdale if the driver is not out or busy. They also have a dollar rental car right on site with very reasonable prices. While I was there they included... more