Pros: Very nice hotel for families who are not planning on spending time on the premises. The rooms are modern, spacious and clean. The hotel staff is friendly as well. There are two restaurants located on the premises. Cons: The free breakfast is mediocre. The hotel is located next to a power plant and freeway near the hotel so the... more

We have been to the Carlsbad area many times to go to Legoland and stayed at the Grand Pacific Palisades previously and been disappointed on many levels. This time we did our homework and read the reviews for West Inn & Suites. It was a wonderful change! We stayed in a King Suite, which has one king size bed and... more

This is our annual summer vacation & before i book my stay in a hotel- I count on Trip Advisor for reviews & recommendations. This was the 2nd time that I picked the #1 choice In the hotel category listed in Trip Advisor & it never failed to disappoint me. I would like to thank all those who have posted... more

Great service, friendly staff who went out of their way to accomodate us. Excellent shuttle service- available 6am-8pm at any time to anywhere within 5 mile radius. Comfortable rooms with all the added extras. more

This Hotel was PERFECT in everyway! We were not familliar with the area so I came on this site. Let me tell you there is a reason this hotel is at the top of the list!!! There is nothing bad to say about the place. From the on property resturants, pool, GAS STATION and minimart....the rooms are sooo nice. And... more

After reading reviews, our family of four decided to stay here for ten days and had a great time. We had suite 313 with two king size beds, which we found very comfortable (better than the room/double beds at Four Seasons, Las Vegas where we had stayed for the previous week). The location is a plus for us, being near... more

We LOVED this hotel! We stayed for 5 nights starting on Labor Day. It was squeaky clean for being so close to the ocean. The staff is superb and customer service is their main focus! Loved to borrow games, the cookies, and the chocolate at your door at night! Bed was super comfortable and the linens divine. Bathroom was really... more

My family and I stayed at West Inn and Suites for 3 nights, it was recommended by one of our family members who previously stayed there before. My family and I were expecting another typical chain hotel service, but we were left speechless from the moment we walked in the door! At check in, we were welcomed with friendly smiles.... more

So, I booked the hotel (3 nights) through Travelocity, after the hotel said they wouldn't give me the same price directly ($193 / night). I thought this was strange. The hotel is right off I-5, but traffic noise isn't a problem. There is also a train line running by the hotel, which is noisy (and relatively frequent) during the day,... more