The suite we stayed in was great. The room was clean (loved the tile floor) and updated. Beds were comfortable, the pullout was not. There was a fully furnished kitchenette with marble countertops, microwave, cooktop and medium-size refrigerator. The bathroom was roomy. The view of the Gulf from the private balcony was breathtaking. The location allowed you to park in... more

I have to agree with several other travelers- scam, stay away, sleep in your car if you have to. This place doesn't honor reservations correctly and won't admit they're wrong even when all of the paperwork clearly supports your position. They just want your money, money, money. I also cannot believe they have been in business this long. Here's the... more

My best friend was turning 21 so my other friend and I headed up there to stay with her for the weekend. Everyone who stays at this hotel is so trashy, and all they do is sit outside and smoke and drink all day. The room was nasty, my sheets had bloodstains on them! The bathroom fixtures were all rusted,... more

Do not take your children to this hotel!! There are 3 bars in the hotel that play loud music until all hours of the night and they served my teenaged boys alchohol!!! This is nothing but a party hotel and meat market! With 2 teenagers, I booked this hotel because of the kitchenette to save money on food. But, the... more

My wife and I (we are seniors) just got back from our Florida vacation. We stayed at Shephard's four days then drove to Cape Coral and back to Shephard's three more days. I am shocked to read some of the reviews, our experience was great, the rooms King Suite, the Queen Suite, are clean, beautiful view, everything you need if... more

I had to cancel my business reservations last minute due to health concerns and Paul, the manager, was accommodating and understanding. I appreciated the excellent customer service, particularly considering I was not even a customer! Based on the ease of this interaction, I would recommend this hotel. more

I paid Orbitz $505 for a Double Queen Suite with a balcony away from the noise,as the Poolside suite wa 500$ through Shepards,a much lower class room. I could have gotten this room for 410$ through Orbitz. Upon arriving the girl said I was paid in full for a Double Queen Suite,and all was well. When I arrived in the... more

Stayed there for Memorial weekend and had and absolute blast. Not for old people or people with young children. Music plays from noon till 2 a.m. Lots of 20 somethings partying till the early morning. Only sort-of downside is security is pretty uptight about everything, which isn't always a bad thing. more

This place is dirty and the staff rude.No help at all, make you feel like it is problem to help you.I don't know why they work there if they don't like people.No beach they say we are on the beach it must be 30 feet long and rocks,very small pool and the music is so loud till 1am and you... more