When we arrived our reservation did not exist, although this had been booked some 9 months ago and we had our voucher to prove that we were staying there. The check in staff did eventually have a non smoking room available if we waited an hour, which we duly did at the poolside bar. The staff were very friendly, which... more

Excellent hotel located right on the beach. Worthwhile paying extra for a beach view - we were on the 10th (top) floor and had a superb view along the beach. Just 13 blocks from the excellent Lincoln Road, where there are load of excellent restaurants and shops. Great for people-watching. Also within easy reach of Ocean Drive/Art Deco district. Hotel... more

Rooms and hotel were nice. Very great beach and pool right outside with free hotel towels. It is a bit of a walk from main restaurants and bars but able to be done (I have a few blisters to prove it). Seems to be one of hte nicer hotels in this price range. We booked our rooms on Hotwire.com and... more

We went in our honeymoon to miami and stayed in Riu! We loved the hotel, very clean, always with a nice scent! The staff very pleasant and helpfull, with a smile... The food could varie some more and the night entretainment, could be better... just has a suggestion a pool party would be great, nice space! In a general matter... more

Third visit to this hotel and still cannot find any fault with it. Staff always polite and helpful. It's a great hotel for a base. Plenty of pool side beds always available and breakfast has a vast choice. For a three star hotel its great. Will be back again in November. more

I was a bit worried to stay at this hotels after reading some of the reviews but it turn out to be 4 wonderful days. We got a very nice room, not ocean view but large, comfortable and very clean. The staff is very helpfull and polite. The breakfast buffet is great and they are very helpfull heating baby bottles.... more

Having read several reviews before we left we were slightly prepared for the worse but this was not the case. Firstly every staff member that we met, be it the front desk, the bar staff, pool staff, waitresses, conceirge were extremely polite and helpful. Our room was clean and of a good size with everything that we needed and beds... more

We have just arrived back from spending nine days in this hotel and all i can say is that we had a fantastic holiday and i cannot believe all the negative reviews that have been posted about it. It is very good and we would most certainly recommend this hotel. Staff were very good especially Dayana who serves in the... more

My husband and I are very well travelled and have stayed in 4/5 star hotels all over the world. After reading the reviews on trip advisor we were dreading going to the Riu in Miami. It was absolutely lovely, the staff were exceptional, they spoke perfect English, German and Spanish and they were helpful and curtious at all times. The... more