Location is great, right on north side of river.. good restaurant in lobby (weber), nice clean rooms.. the "gotchas" -> loud A/C in the rooms> the internet access is ok, but kinda slow> the starbucks in the lobby isn't worth it - not a full BUX, take a walk to a real one more

Great location, very clean and the staff were very friendly. The room had everything we needed and was very comfortable. more

We called ahead to alert the hotel of our late check-in due to flight troubles and we had no problems when we checked in around midnight; the room we had requested was ready for us. The room was clean, included a mini-fridge, microwave, computer desk, etc. The bathroom was stocked with Neutrogena toiletries. We heard minimal traffic from our 18th... more

Just got back from Chicago and wanted to write my review while everything is fresh in my mind. We arrived in the early afternoon and our room wasn't ready. Check in was at 3pm, so that was fine. They held our bags and we did some sightseeing. Returned to the hotel and our room was ready. On first entering our... more

I was originally booked at The Silversmith for my trip to Chicago for NeoCon, however because I had booked through Orbitz my room was not guaranteed and The Silversmith was oversold. They moved me to the HGI, and I'm glad they did! It was closer to the Merch Mart so I could walk there instead of taking a cab, there... more

We were in Chicago for 4 nights just to sightsee, and we wanted to stay somewhere centrally located but less than $200/night. This hotel was perfect. Two blocks north of the river, two blocks west of the Magnificent Mile, with a subway stop right at the corner. The room was very clean, plenty big, lots of towels. The mattresses are... more

The hotel has a lot to like - comfy beds, a nice (if small) pool area if you have a child in tow, free broadband (wired), and friendly staff. However, it's not quiet. There is a substantial gap at the bottom of each door, so hallway conversations and door slamming will be clearly audible. The windows have good sound insulation... more

My boyfriend used some Hilton Rewards points to book two nights here. We had a lovely stay. I love the location (close to many restaurants, shopping, and night life). Our room was very comfortable and quiet. We may not have had immediate neighbors because we didn't hear any of the other guests. The bathroom and tolietries were nice and the... more

I spent five nights at the Hilton Garden having read the reviews on tripadivsor. My room was clean, quiet, with a comfortable bed-- all at a really good rate. However, this is not a high service hotel which is just fine based on the rate and convenient location. My biggest complaint was the total absence of door help when I... more