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The Ritz-Carlton Chicago (A Four Seasons Hotel)

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TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 76 reviews
76 Reviews
5.0 of 5 stars
55
4.0 of 5 stars
8
3.0 of 5 stars
6
2.0 of 5 stars
5
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
# 7 of 163 hotels in Chicago
Description: High-rise Hotel with traditional guest comforts; situated atop the Water Tower Place on the Magnificent Mile.
  • Address
    160 E Pearson St at Water Tower Place
    Chicago, IL 60611-2124
Check Rates: $497 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 76 traveler reviews
  • What to Expect:
    • 4.5 based on 59 reviews Rooms
    • 4.5 based on 60 reviews Service
    • 4 based on 59 reviews Value
    • 4.5 based on 58 reviews Cleanliness
    • 4 based on 4 reviews Pool
  • Recommended For:
    • 70% based on 66 reviews Older travelers
    • 60% based on 66 reviews An amazing honeymoon
    • 40% based on 66 reviews Families with young children
    • 40% based on 66 reviews Families with teenagers
    • 20% based on 66 reviews Young singles

Reviews of The Ritz-Carlton Chicago (A Four Seasons Hotel)

( 1-10 of 76 )
5 of 5 stars
Eugene, Oregon
Jun 10, 2008
1/1 found this review helpful

I booked my 4-night stay at the Ritz for a conference so the rate was reasonable. The hotel lobby was elegant and my room was very nicely appointed, with a generous supply of L'Occitane products, complimentary bottled water, double sinks in the large bathroom, plenty of towels and a robe/slippers. The staff was exceptional; knowledgeable, helpful, efficient and courteous; I... more

May 30, 2008

My husband and I were celebrating our wedding anniversay. This hotel could not have been nicer. We had a beautiful room, with a view of the city, Lake Michigan and the Navy Pier.On the day of arrival, when we returned to our room we were greeted by a bottle of champagne and chocolate covered strawberries. What a nice treat!! Every... more

5 of 5 stars
Scottsdale, Arizona
May 9, 2008
1/1 found this review helpful

I stayed at the hotel for a conference and then decided to stay with the family afterwards. The hotel sure does know how to take care of guests. We stayed in one of the executive suites they are located on the corners of the hotel so you have two windows in which to see the skyline and the lake.We were... more

May 6, 2008
1/4 found this review helpful

We stayed four nights at a cost of $350 per night and this was discounted rate from $500 per night. Our opinion is that the rooms were only fair in quality and this was the opinion of several of our family who were in rooms of their own. We decided a reasonable room rate should have been around $150 per... more

5 of 5 stars
Los Angeles
May 3, 2008

The Hotel Ritz Carlton was not ranked the no. 1 hotel in Chicago by Conde' Nast for nothing. Although one would expect the hotel to be large and imposing, it is quite the opposite. Once you take the elevator to the 12th floor lobby, the hotel becomes a wonderul oasis away from the hustle and bustle of a great city.... more

4 of 5 stars
Hanover Park, Illinois
Apr 15, 2008

This hotel has a great family package which I highly recommend. We are by no means the "typical" client that would stay at the Ritz, but last year after reading a review in one of the local papers, I thought we'd give it a try. And this year was our return trip. When you check in, they bring out a... more

5 of 5 stars
Decatur, Alabama
Apr 13, 2008

The Ritz Carlton Chicago is a beautiful hotel in the perfect location on the Magnificent Mile! Our room was large and comfortable. The bed was a little hard for my taste, but I am used to sleeping on a pretty soft pillow top, so it was probably just me! The staff were amazing, so accomodating. We traveled with our 3... more

5 of 5 stars
Chicago, Illinois
Mar 30, 2008

So elegant and beautiful. The moment I stepped into the lobby my breath was taken away by the sight of the stunning view fountains and lighting fixtures. Everything down from the room with down bedding and cake to celebrate my birthday was perfect. My only complaint about the property is the pool is not so great. It isn't the size,... more

5 of 5 stars
green mountains
Mar 23, 2008

Over the top...every aspect of this beautiful hotel was over the top. Every staff member was lovely, the place is impeccably clean and the hotel is beautifully decorated. It was a huge treat to stay somewhere so special. I just wish that we had more time to relax and enjoy it. We were in Chicago on business which left little... more

5 of 5 stars
Saxonville, MA
Mar 21, 2008

From check in to check out an outstanding experience. I have travelled the world on business and stayed at most of the top named hotels but the Four Seasons - despite its clinical reputation is one of the most pleasing of my experiences. Excellent staff, excellent food, well designed rooms with superb bathrooms. Everything about this hotel is high quality,... more

Reviews of The Ritz-Carlton Chicago (A Four Seasons Hotel)

( 1-10 of 76 )
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The Ritz-Carlton Chicago (A Four Seasons Hotel) Address

160 E Pearson St at Water Tower Place, Chicago, IL 60611-2124