This was a tough review. I wavered between a score of 3 and 4. Had I paid full price for this 4-star hotel, I would have expected more pizazz. But because I got a tremendous deal through Priceline, I was quite delighted with what we got. My wife, myself, and our friend staying with us noted these highlights: Helpful, friendly,... more

I recently returned from an overnight stay at the Sheraton Chicago. The property itself is very clean and in good shape. I had a king room that was on the North side of the building, and offered a great view. The room had a large LCD television, an average sized desk, and a decent bathroom. The internet is wired in... more

We booked the American Girl Package. Our cost for 2 nights for 2 double beds was over 550 dollars. Our room was supposed to be upgraded, but did not seem that terrific to me. The beds were comfortable, the room was small and outdated. The bathroom was in need of a remodel. The room was a really standard room. There... more

It is rare that I have an all around positive service experience, but this past weekend was great at the Chicago Sheraton Towers. The service was good at many different levels. We had a small hiccup with the online reservation so I emailed them. I received a prompt reply from the hotel and they fixed the problem immediately. Upon checking... more

My wife and I stayed here for a quick anniversary getaway. While the hotel is HUGE the staff was very accomadating and remarkably curteous for a facility so large. The best way to describe the lobby is massive-and busy, but the conceirge was fast and did a wonderful job pointing us to fantastic restaurants. We have stayed in little boutique... more

was here for a combo business meetings/pleasure trip. Location is great (close to Mag mile, Navy Pier, free trolleys and tour busses/boats.) But that's about all that's good with this place. We've stayed at other hotels in the same neighborhood, and would not choose this one ourselves (were assigned here by conference booking people.) Hotel is very pricey (we stayed... more

We stayed here in Aug. and would definitely stay here again while in Chicago. Loved the location along the river and just a couple of blocks to Navy Pier or Michigan Ave. Room was nice and clean. Only drawback was lack of counter space in bathroom. Ate outside at their hamburger restaurant along the river. Food and portions were good... more

Stayed at the sheraton in Chicago for a "girls trip away". Not impressed with the service at all. Had to carry our own bags. Many employees there without one offering to help us with our luggage. Costs $15 to hook to the internet. Can get WiFi at a Holiday Inn. Costs $20 to work out at the hotel gym. Both... more

I was in downtown Chicago for 2 days on business & booked this hotel through Hotwire. I got the room for $99/night, but from what I've seen, the rates are generally $225/night & higher. I had never been to Chicago before & chose to forgo a rental car...taking the Blue Line CTA train from O'Hare to the Clark/Lake station. I... more