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The Silversmith Hotel & Suites

The Silversmith Hotel & Suites
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 156 reviews
156 Reviews
5.0 of 5 stars
83
4.0 of 5 stars
44
3.0 of 5 stars
7
2.0 of 5 stars
8
1.0 of 5 stars
14
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
# 41 of 163 hotels in Chicago
Description: Restored National Historic Landmark Hotel set in the heart of the business district; 1 block from the theater district & shopping.
  • Address
    10 S Wabash Ave
    (formerly Crowne Plaza)
    Chicago, IL 60603
Check Rates: $320 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 154 traveler reviews
  • What to Expect:
    • 4 based on 119 reviews Rooms
    • 4 based on 117 reviews Service
    • 4 based on 118 reviews Value
    • 4.5 based on 117 reviews Cleanliness
    • 4 based on 1 review Pool
  • Recommended For:
    • 50% based on 130 reviews Older travelers
    • 40% based on 130 reviews Families with teenagers
    • 30% based on 130 reviews Families with young children
    • 30% based on 130 reviews Young singles
    • 30% based on 130 reviews An amazing honeymoon

Reviews of The Silversmith Hotel & Suites

( 1-10 of 156 )
4 of 5 stars
Bradenton, FL
Jun 30, 2008

We booked our trip through Expedia, and, because it was important to us to have 2 beds, confirmed with Expedia, and with the hotel, that we had booked a room with 2 beds. When we arrived, however, all they had was rooms with one bed. After some discussion, the front desk person booked us into a suite, with a king... more

5 of 5 stars
Amelia Island, FL
Jun 11, 2008
1/1 found this review helpful

We stayed here for four days in June 08. This was probably one of the best hotels we have ever stayed in. We were a little concerned about some of the previous reviews concerning the train noise, but did not experience it. The entrance to the hotel is only a single door and small canopy on the west side of... more

4 of 5 stars
Trophy Club, TX
May 31, 2008

My wife and I went to Chicago for our 15th anniversary. A friend at work suggested we stay at the Silversmith as they had a $99 deal on Travel Zoo. It was a great experience. The Bellman and Front Desk are very friendly and helpful. The room was very clean and the bed was very comfortable. Even though the hotel... more

May 27, 2008

My usual stay in a hotel rarely requires any contact with the front desk other then checking in. This time we were asked to wait for the room we booked or check in right away into a downgraded room. We decided to wait for our room. When we returned, they had a different front desk person on duty and a... more

May 23, 2008
1/1 found this review helpful

I stayed at this hotel for work on May 20 and 21, 2008. We were brought in by a bell hop that took our luggage for us. We had excellent service at the front desk. The room was very nice and clean. The bed and pillows were very comfy! The hotel is located right by the train tracks, but I... more

4 of 5 stars
Cleveland
May 12, 2008
1/1 found this review helpful

While I agree with the positive comments posted here, beware that this hotel is located on Wabash with the "L" loop train tracks right outside. Currently, there is round-the-clock construction going on (rail replacement, etc). Heavy construction noise all night (trucks, jackhammers, chainsaws, etc). I don't know if this was just over the weekend (we were there May 9 -... more

May 5, 2008
1/2 found this review helpful

I made a reservation via Orbitz for an out-of -town guest, which requires the full payment of the reservation. However, I received a call from Orbitz at 3:30 p.m. today saying that the hotel couldn't receive my guest and that a full refund was my only option. So my guest was left homeless and I didn't get an explanation or... more

Management response from
Hotel_Response, Manager

On behalf of the entire staff of the Silversmith Hotel and Suites, we would like to sincerely apologize to you for any stress, inconveniences and duress caused to you and your traveling associate with regards to the reservation mishap addressed here. Due to multiple circumstances, we did find ourselves in an oversold situation in which we were not able to...

5 of 5 stars
Maryland
May 1, 2008
2/2 found this review helpful

This hotel was just lovely. From the moment we arrived, the service was wonderful. Everybody was so pleasant, helpful, and quick to offer suggestions. I read some reviews that the hotel was outdated. After staying there 5 days, I'm trying to figure out where that was. The hotel is furnished in beautiful old oak. Perhaps they don't like that look?... more

5 of 5 stars
Oklahoma
Apr 27, 2008

The Silversmith is beautiful! My family and I had a wonderful stay there. It is beautifully decorated and clean. The rooms are nicely sized. The beds are covered in pillows and real bedding- not the typical hotel bedding. You get real comforters and cotton blankets. The staff was always helpful and courteous. It was worth the money and not your... more

Apr 26, 2008
1/1 found this review helpful

Hotel was very clean. The staff was so nice. I think that this hotel was phenomonal. I had a great stay. They were very nice to children. The lobby was very nice and relaxing. It was a great weekend stay. Ask for Patty or Shannon because they were so kind. Bob was a great bellman. The Doorman was also very... more

Reviews of The Silversmith Hotel & Suites

( 1-10 of 156 )
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The Silversmith Hotel & Suites Address

10 S Wabash Ave, (formerly Crowne Plaza), Chicago, IL 60603