We used to stay at this hotel quite frequently and we were pleased but since new ownership took over in the last few years the hotel has gone downhill. The hotel is in need of total renovation. There is no air conditioning in the hallways and elevators. Rooms are inadequately cleaned, dirty dishes left in cupboards..gross! The springs and stuffing... more

The lobby is beautiful and the breakfast was pretty good. The staff is friendly and helpful. This is totally close to everything downtown. I hated that most of the gates are closed at night time. We had a suite and it was ok but I have stayed in better. However, the bed was comfortable and the room was pretty clean.... more

We've stayed at this Best Western for many years in a row. We've had minor problems over the years -- our reservations were "lost," we did not get the room we requested, I was charged more for my room than I should have been, etc. These should have given me a clue. While the accomodations are adequate, and the staff... more

My husband and I visited this hotel in mid March (2007) and I have to say I was rather impressed. The reviews I read here were mixed, but I have to say I think sometimes people are just to picky. I mean it's Shreveport, not Las Vegas! For starters, we only paid $100 for a huge suite (at least the... more

We were in Shreveport, LA for ten days visiting family. That's the only reason to go to Shreveport. Hotel is close to casinos, just off main interstate. It is not in a great area, but we had no problems with parking the car in the hotel lot. It was still there every morning! Security did do their job. It is... more

My family stayed here and we all loved it. It's very easy access , right off I-20 (the hotel is on the left but you must turn right after you exit and then do some kind of u-turn to get to the hotel). The staff was very helpful and friendly. The breakfast buffet was great - fruit, pastry, bacon, sausage,... more

Checked this board and thought BW would fit the bill. Forget it. The staff is quite friendly, the breakfast is pretty good, but the rooms are in very poor condition and the cleanliness is equally poor. Our King room had mold in the tub caulk, holes in the bathroom walls,no exhaust fan for the shower and the complimentary lotion and... more

After reading the reviews from this site we decided to stay at the Chateau on our recent trip to Shreveport. We called several times to see if they had any rooms available but they were all booked up. On an off chance that they might have a room available we dropped by. We were greeted by an amazing lobby complete... more

I stayed here for 16 days and was very pleased with the property. I found my room to be clean and well stocked with towels, etc. The lighting is poor, but that is the only complaint that I have. Everyone on staff was helpful, friendly, and very pleasant to deal with. The breakfast is fantastic. I would recommend this hotel... more