I must say, anyone who complains about the paint on the walls, saw a bug, or had a bumpy plane ride does not know how to appreciate being away from 4 feet of snow and bumper to bumper trafic at 6:00 am in the morning. Trust me, this is a great resort. The beach is absolutely beautiful, the food is... more

just got back last night and everything went well for it being low season. about 200 guests at the resort, weather was fantastic. they would run out of things early in the day but we made do. for the price we paid good job nh krystal, great staff, great people and good friends. if you go to this hotel for... more

I stayed at N H Krystal (Cayo Coco) recently with my wife and 4 year old daughter. It was quite simply our best vacation yet. The beach and the pool was where we spent most of our time and they were both fantastic. The room was clean and serviced well, and the food was good. There was plenty of variety... more

We were evacuated to the Krystal from the wonderful Iberostar Daiquiri like many others due to Hurricane Ike. The blame for the problems encountered at this hotel fall squarely on the shoulders of the UK tour operators in our opinion. One of the biggest problems during this time was the simple lack of communication from our tour representatives. The staff... more

We went to the NH Aug. 29th. Our flight was not bad and if I had a complaint it would be the inflight meal. A sandwich would have been much better than the boxed Chineese food. Our bus ride to the resort was quick and very comfortable. Check in was quick and we were taken to our rooms promptly on... more

I have just returned from Cuba yesterday. We stayed at this resort from September 4th to September 11th, and then were moved by our tour operator to the Sol Cayo Coco as this resort closed down as a result of the hurricane. This was my second time to this resort, previously visiting in September 2006. I still love the resort... more

Greenen Toronto We have been to Cuba many times and stayed at different hotels but I have to say that this hotel was the worst . It was descibed as delux don't be fooled. The room that we had was dirty and the bathroom smelt of urine , the furniture was riped with the stuffing hanging out .The walls were... more

I have been to this hotel for the past 3 years, I have never ever experienced any of these negative reports I am reading, when I first went to this hotel in 2004 it was called El Senador okay the food was better than when i returned in 2005, 2006,and last year. But THE STAFF are the most helpful, kindest... more

HI!! stayed at nh krystal from sept 1st to sept 11 was evacuated from there due to hurrican ike our room was a bit smelly but with a bit of air freshner all was ok the first week was great sunny and warm the food at buffet was ok with a bit of imagination you could make your self a... more