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Chancellor Hotel on Union Square

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 804 reviews
804 Reviews
5.0 of 5 stars
484
4.0 of 5 stars
250
3.0 of 5 stars
37
2.0 of 5 stars
20
1.0 of 5 stars
13
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#6 of 238 hotels in San Francisco
Description:
The BEST LOCATION at the BEST PRICE...The Chancellor Hotel on Union Square is a historical, boutique hotel located in the heart of San Francisco... The BEST LOCATION at the BEST PRICE...The Chancellor Hotel on Union Square is a historical, boutique hotel located in the heart of San Francisco where the Cable Car stops at the door step. Experience the best service and thoughtfull amenities while being surrounded by world class shopping, dining and theaters. From Union Square, ride the Powell Street Cable Car over Nob Hill, past Chinatown and North Beach, to Fisherman's Wharf. more » « less
  • Address
    433 Powell Street
    San Francisco, CA 94102
Check Rates: $198 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 801 traveler reviews
  • What to Expect:
    • 4 based on 597 reviews Rooms
    • 4.5 based on 584 reviews Service
    • 4.5 based on 596 reviews Value
    • 4.5 based on 598 reviews Cleanliness
    • 4 based on 6 reviews Pool
  • Recommended For:
    • 60% based on 649 reviews Older travelers
    • 50% based on 649 reviews Young singles
    • 40% based on 649 reviews Families with teenagers
    • 40% based on 649 reviews An amazing honeymoon
    • 30% based on 649 reviews Families with young children

Reviews of Chancellor Hotel on Union Square

( 1-10 of 804 )
Jul 13, 2008
1/1 found this review helpful

The Chancellor Hotel is the best in San Francisco! I stayed there for 3 days at the end of June, and absolutely loved it! The location is perfect, right on Union Square with great transport links to everywhere else in the city. We had the corner room on the 13th floor, so I am not sure if it was a... more

5 of 5 stars
Brisbane
Jul 11, 2008
2/2 found this review helpful

We started our 2 week tour of California at the Chancellor. Obtained a good rate on the web site and was very impressed from the start. I was travelling with 2 teenage kids and had asked for adjoining rooms, 1 double and 2 singles. We got it, no problems. Yes the rooms are smaller than the average American hotel but... more

Management response from
Wes Tyler, General Manager

That's great! I am very glad these folks made the right the choice. We really would rather have an empty room than a room occupied by someone that is not happy. The money is not worth it. I am sorry about the view, but I agree, you are not here to look out the window. You are here to be...

Jul 10, 2008
1/1 found this review helpful

This hotel is just excellent!! Location is perfect, the rooms were nice and clean. And the hotel staff is so friendly and helpful. I was really impressed about how service minded they were! My friends and I stayed for 4 nights and had nothing to complain about. I will definately book Chancellor for my next stay in SF!:) more

3 of 5 stars
Essex, England
Jul 10, 2008
2/8 found this review helpful

A pretty good location but hotel is quite small - a narrow yet tall building with no real view except from a corner of Union Sq. The room was quite small but it was a nice, bright & clean. The breakfast was quite good. Often the problem in SF hotels is the parking and we had to not only unload... more

Management response from
Wes Tyler, General Manager

i really don't understand why we received a mediocre rating from these folks. Was it about the room size? It was small when they booked it and it was small when they stayed. They got exactly what they booked. I am glad they recognized the rooms were nice, bright and clean, though. Was it about the parking? We have valet...

5 of 5 stars
Brisbane, Australia
Jul 7, 2008
1/1 found this review helpful

Returned to the Chancellor, bringing friends this time, so 'repeat business' says it all really. Delighted with the tasteful refurbishments since our first visit. Same with the friendly service by ALL staff at the hotel. The location ensures you are a tourist 'in the thick of it' but the management style makes sure you are treated as a valued guest.... more

Jul 6, 2008
1/1 found this review helpful

We had a great 3 days at this hotel at the start of our holiday. When we checked in (very efficient) we were told we had the best room - we did!! Top floor with a view of Union Square. The room was excellent, the staff were so friendly and helpful and nothing was any trouble. Coffee and cookies on... more

4 of 5 stars
Lancashire
Jul 5, 2008
1/1 found this review helpful

We stayed at the Chancellor in June having read the reviews on Trip Advisor. It is ideally located and I can see why it is rated so highly, although we had just arrived from Vegas and the Hotel isn't in the same league as those Hotels! Good check in, fast and efficient and a nice room overlooking Powell Street, even... more

5 of 5 stars
Los Osos, CA
Jul 3, 2008
1/1 found this review helpful

When I first booked this hotel, I was kind of suspicious that the price was so low for a prime location. I thought I was heading to another disgusting, cheap hotel that ruins my vacation. Instead, I arrived at a sophisticated, friendly hotel that I was completely pleased with. I loved being on a upper floor and being able to... more

5 of 5 stars
New Orleans, Louisiana
Jul 2, 2008
3/3 found this review helpful

Last time I went to SF in 2006, I narrowed my hotel choices down to 2: the Monaco and the Chancellor. I ended up choosing the Monaco, which I subsequently regretted. Last week, I was finally able to correct my mistake and enjoyed the most wonderful stay at the Chancellor. I cannot fault this hotel - everything from start to... more

5 of 5 stars
south carolina
Jul 2, 2008
3/3 found this review helpful

My two children and I stayed at the Chancellor for four nights this month during a two week road trip from South Carolina to San Francisco. I had read the reviews and chose the Chancellor because of location primarily. We were checking in after three nights in the Bellagio in Las Vegas so I wasn't sure about how the kids... more

Management response from
Wes Tyler, General Manager

You are very welcome! I am often worried about people coming from Vegas to us instead of the other way around for the very reason you mentioned. I am glad everyone had a great time. I hope your kids have a childhood memory of staying at the Chancellor that they will carry with them when they come back as adults....

Reviews of Chancellor Hotel on Union Square

( 1-10 of 804 )
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Chancellor Hotel on Union Square Address

433 Powell Street, San Francisco, CA 94102