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The Westin St. Francis

335 Powell Street San Francisco, CA 94102-1875
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Classic 12-story Landmark Hotel framed by modern 32-story Tower featuring outside glass elevators. Built in 1972.
Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Allowed Restaurant No Room Service No Swimming Pool
Check Rates and Availability: $356 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 517 traveler reviews
  • What to Expect:
    • 3.5 based on 334 reviews Rooms
    • 3.5 based on 326 reviews Service
    • 3.5 based on 328 reviews Value
    • 4 based on 332 reviews Cleanliness
    • 4 based on 7 reviews Pool

Reviews of The Westin St. Francis

( 1-10 of 531 )
4 of 5 stars
Paso Robles, California
Oct 2, 2008

This is a classic hotel in the heart of S.F. downtown shopping district. We stayed in the newer tower which I would recommend. It is well appointed and has newer furnishings than the older tower(stayed in that one last year). I love the heavenly bedding and shower...definitely adds to the value. There is a great bar and nightlife in the... more

3 of 5 stars
San Diego, California
Sep 29, 2008

My wife and I stayed at the Westin Saint Francis for two nights this past weekend. We were quite satisfied. The hotel is old (in the historic sense) and charming. Our room was small, but just what we expected from a hotel of this vintage. (It reminded us of the rooms in the good old New York hotels.) Check-in was... more

3 of 5 stars
New York City
Sep 24, 2008

I stay in this hotel on business and had two extremely different experiences. The first was lovely - as an SPG member I was upgraded to a nice room in the new tower. The room was spacious and quiet. The second experience was less pleasant. My flight was delayed from the east coast and I arrived in SF after midnight... more

5 of 5 stars
Northern California
Sep 23, 2008

My sister and I had a two night get-away and we couldn't have been more pleased with this hotel. We were able to use 'points' and were even upgraded to a room on the 27th floor overlooking the city and the Golden Gate Bridge. The rooms were a decent size and it was really quiet. You can't beat it for... more

3 of 5 stars
San Francisco
Sep 20, 2008

Friendly check in which was quick and easy. All staff we met were very helpful. Our Room was on the 20th floor and a decent size. It was in the newer Tower Wing. As with all Westin hotels rooms it had very comfortable beds. Bathrooms are in marble and were maybe the nicest part of the room. The room was... more

Management response from
SanFranciscoMary, Director of Elite Guest Experience

We are very pleased that this guest found the Westin St Francis rooms to be beautiful, quiet and restful. Our corridors have just received a beautiful renewal in our Historic Building. We have updated them with new carpet, new furniture, warm lighting and new wallpaper. Our Tower Building will recive a refesh in the near future.

Sep 19, 2008

Stayed in San Francisco for a couple of nights and chose St Francis for the location which is the main attraction. Apart from a very comfortable bed, the room was average. Bathroom well below 5 star standard and bring your own toiletries as the hotel offering was mediocre. Breakfast was good, very fresh cooked options, great coffee. Staff were average.... more

Management response from
SanFranciscoMary, Director of Elite Guest Experience

We have been making wonderful and renewing upgrades and our guests have told us they are very pleased. Our concierge team has received many positive comments from our very gratefu guests, who tell us that the concierge team made their visit special. The Alcatraz Tour company asks that guests make their reservations directly with them. They have had problems with...

5 of 5 stars
Atlanta, Georgia
Sep 17, 2008

We got married in San Francisco in July 2008, and the Westin St. Francis played a huge role in making our trip so wonderful! We had a corner room in the historic part of the hotel, and it was absolutely beautiful! It overlooked Union Square, which, while sometimes noisy (because you can actually open the windows) was perfect. On our... more

Sep 14, 2008

My wife and I were there August 27 for an attorney conference. The room was not ready at one pm so we went out the front door and used our 3 day transit pass to hop on the cablecar down to the Wharf for lunch. When we returned the room (at a special conference rate) was still not ready and... more

4 of 5 stars
Washington, DC
Sep 13, 2008

As a business traveler, the St. Francis is in a perfect location right in the heart of downtown San Francisco. The front desk staff was very helpful to me on this particular trip, as I had left an item in my room upon check-out, returned five minutes later, and they quickly helped me retrieve the item. I love the size... more

2 of 5 stars
Rhode Island
Sep 10, 2008

I recently stayed at the Westin St. Francis for six nights using my Starwood points. The location of this hotel is great--easy walk to Nob Hill, Chinatown and of course Union Square. I was very pleased with the room, spacious and very clean and of course, the infamous Westin Heavenly Beds. The only thing that was troubling during the stay... more

Management response from
SanFranciscoMary, Director of Elite Guest Experience

The Westin St Francis is extremely proud of it's very honest. team of associates. We have an excellent Lost and Found department and woud urge our guests to contact them when inquiring about items that were possibly left in the guestrooms.

Reviews of The Westin St. Francis

( 1-10 of 531 )
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The Westin St. Francis Also Known As

Address: 335 Powell Street, San Francisco, CA 94102-1875