My husband and I live in the suburbs and we got married at City Hall in March 2005, then spent the night at the Doubletree in a Junior Suite. He used points from his Hilton membership, which could explain the excellent service we received. Unfortunately, I believe the reviews that cite unhelpful/rude service staff, only because there seems to be... more

We stayed here from 5/31 to 6/7 and it was our first time in Philadelphia (we are from California) and our first visit to a Doubletree Hotel. We checked in around 10:30pm and the front desk clerk was not very friendly or informative. He did not give us any information on the Executive Club Level amenties or even bother to... more

I travelled to Philadelphia in April 2008 for a professional conference which was held at the Marriot Downtown, but decided to stay at the Doubletree instead as I am a Hilton Rewards member. The location was excellent within easy access to the convention center (10-15 min walk), attractions, shops, and restaurants. I travelled to Philadelphia from Boston by train (very... more

Haven't stayed there yet but booked for 5/13-16/08. Found out my business meeting changed. Called on 5/6/08 to try to rebook for 5/14-16/08. Was told that because it was graduation weekend I had to stay 3 nights or cancel completely. Contacted customer service and they were unable to help. Wrote to customer correspondence at Hilton on 5/6/08 and no response.... more

Just okay, was expecting nicer room. Room seemed old, carpet seemed dingy, the bathroom was very clean. Room didn't have a remote for the tv when we arrived but one was delivered in a timely manner. Nice location though, right near theater district. Staff seemed friendly enough. Overall the place seemed a bit dark and dreary, and for the price... more

My husband, 6 year old son and I booked a room about a week in advance of our three-day stay. Because of the late date and the timing of the Obama/Clinton primary, rooms were at a premium - so we didn't get a great rate. However, we were not disappointed in any way with our stay at this hotel, and... more

The hotel was fine. Conveniently situated, clean rooms. Not sure about the friendliness and eagerness of the front desk staff that other reviewers have mentioned - the woman who checked us in was on the phone with her friend the entire time she was helping us. However --- I left a ring of great sentimental value in the room and... more

From the moment we arrived for a five night stay, the staff exhibited a cheerfulness and helpful attitude that we continued to experience throughout our stay. The warm chocolate chip cookies given to us at the front desk represented a nice touch. As usual, I asked about any complimentary upgrades. While none were available, because of high occupancy, we were... more

I have been staying since early Jan 08. So for the past 3 months now, I have had to check in every wk Sunday nights.Frontdesk staff is freindly and always smiling...Rooms are clean bath rooms were clean. The only caution is to request room away from the elevator as it woke me first few nts. I eat breakfast as it... more