From the moment you have the doors opened, this hotel proves itself as the model of gentile and excellent service. Rooms are not huge, but excellently furnished and beds are some of the best. It's the service though, that makes this smallish hotel a five star in my mind. more

We booked Ritz Carlton for two nights in Atlanta on a Friday and Saturday night for business .When looking at the Ritz Carlton website I realized the rates at the 2 hotel locations I was booking seemed alot lower than in recent months.I considered It was due to them trying to fill empty rooms and booked online. When we arrived... more

The Ritz is always charming. The location offers a lot less traffic then the one in Buckhead. I've stayed at this hotel several times and the staff has always been very helpful and pleasant. The hotel is very clean and the room are great. Parking is very expensive, but there is lot across the street that is only $5 compared... more

We wanted a place to stay close to the Georgia Aquarium and it was within walking distance. The staff were very attentive from the parking attendants to the reception and concierge desk. Upon arrival we went to check out the fitness room and pool and they were both closed for renovations. There was no notice of that when we made... more

Check-In and Out - Outstanding Cleanliness - Outstanding Service - Outstanding, they took care of our every need Restaurant/Bar - Lobby Bar was great Age - Nice Hotel more

My mom and I met up in Atlanta for a good friend's baby shower. My mom arrived a couple days before me and spent a total of 5 nights at the hotel. I stayed a total of 3 nights. We had a renovated room on the 23rd floor facing Underground Atlanta. The room and bathroom were both immaculate and our... more

I have to be careful to not confuse the experience with the hotel with the overall visit. The hotel itself is a bit worn but the service is the usual impeccable Ritz quality. I stayed on the top floor with a great view of downtown Atlanta. Housekeeping was invisible but perfect. Had problems with key card but the front desk... more

We booked a "special occasion" package for my husband's birthday. From the moment we arrived, we were more than pleased with the service we received. We were given a room on the 25th floor with a view down Peachtree Street. All of my requests that I had made online were met. Extra pillows, champagne and strawberries waiting for us, etc.... more

My husband and I were in Atlanta for a wedding in Decatur, and chose to stay at the Downtown Ritz in order to make our trip a nice get-away for us, but at the same time, an easy commute to the wedding and rehearsal dinner without getting on an Interstate. We were very pleased with our stay and our location... more