I will never stay at this hotel again. I travel to Buffalo, NY frequently and stayed at this hotel. I had my car windows smashed in and received little help from the hotel management. They admitted their security camera was not working. They made no offer to discount my room or help pay the damages. My stay was costly and... more

I stayed with my husband and two children in June over night and we were pleasantly surprised. This Best Western is very clean and the staff is very helpful and friendly. The free continental breakfast is served in a breakfast room and includes make-your-own Belgium waffles and other non-typical choices for a continental breakfast. This location is an easy ride... more

This sounded like a good 3.5-4 star hotel from it's online photos, from the opinions of the staff - but it's just not that good at all. Only good thing, the location - right downtown and that they offer alot of fre parking. The rooms needed upgrading, the jaquzi filled up slow and I had a feeling not to use... more

Great location in the downtown Buffalo with free parking and free breakfast. Also has a bird, Simba in the lobby. Right near the Theodore Roosevelt Inaugural National Historic Site. Did have to use a key to go up on the elevator. The room had an amply supply of channel listings and were very clean. The lady at the desk was... more

I have rated place "excellent" because it is has an outstanding location, ,next to Buffalo nightlife, free parking, somewhat charming rooms (less generic than one might expect), and helpful and pleasant staff, all for a bit over $100. It even includes a decent continental breakfast. Typically, hotels in the area are actually closer to Niagara Falls, a nice place to... more

Went to Buffalo for a girls shopping weekend and need a place that was safe for 2 females and close to everything. Had an initial problem with the room as we had requested non-smoking but friendly staff kindly switched rooms for us. It's close to a lot of things and is definitely not in the scary part of town (which... more

I stayed for one night-Sunday nov 27th- the hotel is very easy to get to the airport, which is why i chose this hotel for my 7am flight in the morning. The room was nice and comfortable. Around 1130pm I went to denny's and found the front desk girl sleeping on the couch in the front room. When i came... more

In another city I'd give this a lower rating, but in Buffalo, in depression and disrepair, this is a really good bet. I went to the Best Western after a nightmare night at the neighboring Lenox. It was so terrible that I practically ran to the Best Western. It was everything you'd expect from a Best Western - average in... more