Since years I stay at the Westin Hotel when in Tokyo. Okay, it's expensive and the rooms not furnished according to my taste - but in general it's a very oppulent hotel with good service. Don't miss the breakfast.

My husband and I stayed at the Westin Tokyo for four nights in early June. This was our first time to Japan and we were not disappointed with the accomodations.

From the minute we walked into the hotel, we were greeted enthusiastically. We were assisted with every request we had whether it be needing directions to a certain location in town or getting a restaurant recommendation. The concierege was pleasant and helpful.

I was a little worried about the location in Tokyo but with how efficient the subways are we found it was just a few minute ride to any location we wanted to see. It was 2 stops to Roppongi Hills and about 5 stops to the fish market (about as far as you need to go in Tokyo).

The hotel was classy, elegant and the room had fabulous features. The shower was wonderful, the bathroom was very modern and our bedroom had an area with a couch and chair. There were two options for breakfast-a buffet on the 1st floor which was excellent and a continental breakfast if you were an SPG preferred guest. Both were very nice for us.

It will be a while until I get back to Japan as it's a far trip and there are a lot of places my husband and I want to see, but when I do go back, I will head directly to this hotel

I think this is one of the very best locations to be in. It is near the ebisu line and a mall that has many eateries. Thus although the hotel it self serves expensive food u are not limited to it although late into the night. The mall even has a macs and a supermarket. The rooms are great with the infamous westin bed!! gosh u can really enjoy a good sleep after all the shopping is done. there were simply no complains at all being there. everything was taken care off and the toilet was hahah like heaven. Toiletries are provided for. U can brew your own coffee as well!! Great Stay and Yes I will return again.

Our stay at the Westin was uneventful and completely stress free.

My spouse & I were arriving in Tokyo on separate flights landing in separate airpots and we were anxious about getting to the hotel in the middle of the night. But there was no need for us to worry, upon arrival at the hotel doors, our luggage was whisked away, check-in was fast and friendly and we are in our room in no time. Our room was on the top floor (21st) and we had panoramic view of Tokyo.

The room itself was western-styled and bigger than a standard Japanese hotel room. The bathroom was elegant without being ostentatious. And as expected, everything in the room was clean and in-order.

Service was top-class. Our calls to the service express office were promptly answered and the required service we wanted met. The business centre staff went out of their way and lent us their office computer to check emails when all the terminals were being used by other guests. The consierge was also very helpful in providing maps, timetables and other information.

The location of the hotel is less hectic than say Shinjuku or Shibuya, but the with the train & subway station less than a 10 minute walk away one can easily travel to other parts of the city. The area around the hotel also has a lot of interesting places to see, the Ebisu Garden Place is across the street, restaurants abound and there are a number of "hip" places/shops like the Tokyo store of Maison Martin Margiela.