Nice hotel with an impressive lobby. Style of lobby is contemporary.
The building has a more personal touch than other business hotels in tokyo.

Location is not top, not in the vicinity of any interesting sights. A free bus every 15 mins will take you to the closest subway station (10 mins ride)

Stayed for 8 nights on floor 6. Rooms are spacious (not huge though). Very clean and well kept. Style of room is oldish although furniture , carpet, etc. are not tired. But if you like modern design, it's not your place. Bathroom is very very clean, but again old. And a bit sad looking. Bath/Shower is not adjustable, if you are tall, not even too tall, you wont be comfortable.

Service in all aspect is top notch (a pleasure in Japan). Concierge will greatly help you with anything imaginable. Even room service is superb. A small room with 2 computers grants free internet access, busy at times.

This was the worst 4* hotel stay in my life.

The air conditioning system would not lower the temperature below +25. The windows were sealed and the humidity was such that a small pool of condensed water would appear each morning under the window pane.

Complaints to hotel management did not help: they would send each time someone to "repair" AC with no effect at all.

During the booking, I was told that the hotel was "family friendly". In reality, they do not even admit children under 12 to hotel swimming pool.

I was visiting this hotel for a week on a business trip. Once you get used to the Japanese toilet, this hotel is really awesome!

Service is very friendly, the rooms are nicely decorated, the beds are good, English newspaper waits at your door when you wake up, fast Internet connection (ethernet only, no WLAN) for free, delicious breakfast, good front door service. If the location suits you, this hotel has it all! Even if I wanted, I cannot figure out anything negative to say about Sheraton Miyako.

This is a nice clean renovated hotel but the location is not walking distance to any of the big sites or areas of Tokyo. The service is great and the price is great for Tokyo but you will need to take the subway/train to see the real sites of Tokyo. If you dont mind being in a quiet residential area then this hotel is for you. They have a bus to take you to train station or you can walk 5-7 mins to the subway station. At night there are not many options to eat in the area but if you want a good priced well serviced hotel then this place is for you. Keep in mind you need to take the subway or train all the time since Tokyo is so large... but if you stay in Shinjuku, Shibuya or Ginza there is a lot to see in walking distance. I would only stay here again because of the reasonable price and if I just wanted a place to rest at night.