This is my second time to Tokyo, last time I was here as a tourist and this time for business. Roppongi is a very touristy area, and not very convenient location if you are here for meetings or work.

The hotel itself is wonderful. All of the other reviews are spot on. I'll try not to be repetitive. Except to say that the service is impeccable, the concierge is the best I have every had. Rooms are spacious and deliver that Japanese aesthetic.

Just a few negatives -

There aren't any floors higher than 20 or 21, so if you are looking for that "Tokyo" view, you won't get it here, the breakfast buffet is a little lacking for a hotel of this caliber. (but again the staff almost makes up for it. The head chef would bring me my "usual" by the second day), the ambient temperature in the halls and the lobby are a little warm for my American-air conditioned-tastes, (kept about 76F/24C degrees)

The positives (that haven't been mentioned) -

Wireless is FAST, the meeting spaces are great and conference services are top notch, the "black-out" shade is the best, fitness center equipment is new and clean, the Japanese restaurant in the hotel (6 FL) is authentic.

Tokyo is not a pleasant city. It is too busy, with only japanese writing everywhere and small spaces. Hyatt is a breath of fresh air. Very modern, well run and spacious, it is a must to saty sane if you have to go to tokyo.

My husband and I spent 3 days at the Tokyo Grand Hyatt and were thrilled with our stay...The hotel is lovely--a wonderful balance between crisp lines/modern decor and warmth, which I often feel that modern hotels lack. The service was impeccable from start to finish--we were graciously welcomed and looked after at turn. Just a few examples: The concierge put together a suggested itinerary for a one-day stay in Tokyo and provided us with multiple maps and area guides; We needed a new memory card for our digital camera and the concierge seemed to have multiple stores on speed dial as she searched for an open store nearby; and the front desk will send up movies to your room at anytime. The service was certainly on-par with a Four Seasons and we highly recommend this hotel. Our only frustration was with the pricing, which is par for the course in Tokyo, I'm afraid. A side of toast--2 slices--from room service was $6.30. A Diet Coke in one of the hotel's restaurants was $8.50. These and other prices are simply absurd. However, in a city in which the initial charge on the taxi meter is $7.10, I suppose this is to be expected.

A excellent and well located hotel. The standard room is very spacious with a kingsize bed, great sober contemporary design and a really fantastic bathroom - the washand basin is a bit shallow though lol. Houskeeping services are prompt and comprehensive - free shoe shine for example. DVD player is a great plus...However the hotel is pricey and propo rates difficult to come by. For shoppers you are just beside ropponggi hills which is a great asset. Aoyama is close by. The one aspect I find excessive .. for those like me who like a hotel with a pool?.... access is only free to residents between 5 and 7am otherwise a charge of YEN 4,2000 applies !!!! +/- EURO 38 (US$ 57)..too much. The fitness room is free tho. I will return though.