This is the first time that I ever had to write a bad review. My husband and I travel ever year to be exact 30 years and this is the very first time I had really bad things to say about a hotel that is rated at a 4star it should only be rated at a 2star.
Rooms what can I say ants ants ants I would say if we had food or drinks in our room well we asked for it, but we had none just a bottle of water.
Bathroom really needs to be updated the tub had rust stains in it tiles missing on the walls and floor, our hunting camp is cleaner than that. Spiders on the walls now this is suppose to be a 4star. We did tell the front desk and they sent someone to spray our room it stank for a few hours but two days later we had the same problem, every afternoon was another surprise with the water either we had water or not and if we did we had no hot water. Air conditioning well a fan would have probably worked better.
Food well ever night was a surprise and not a good one for a whole week except when we ate else where the food was cold and you never knew what you were eating.
Service as long as you tipped ever time you had good service now this is suppose to be an all inclusive.
At this hotel there is 3 a la carte restaurants we tried one and that was enough my husband ordered fish and I had the chicken his fish wasn't cooked inside and my chicken well not even the steak knife they gave me could cut the meat the potatoes cold and hard.
The only thing I have good to say is that the weather was great. I feel bad for anyone thinking that they are paying for a 4star hotel and getting something like this I just have to wonder how they get to be classified as a 4star.
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