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Grand Palladium Punta Cana Resort & Spa: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 293 Reviews
5.0 of 5 stars
157
4.0 of 5 stars
82
3.0 of 5 stars
30
2.0 of 5 stars
18
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#6 of 84 hotels in Punta Cana
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  • Hotel class: 4 of 5
  • Rooms: 451
  • Address: C/ El Cortecito, Playa Bávaro Punta Cana Dominican Republic
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: The Grand Palladium Punta Cana Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling... This description is based on information provided by the hotel.
Check Rates: $258 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Grand Palladium Punta Cana Resort & Spa

( 42-46 of 293 )
“Great Experience!”

Grand Palladium Punta Cana Resort & Spa

Jul 6, 2008
2/2 found this review helpful

I (25 y.o.) and my boyfriend (27 y.o.) stayed at this resort for 7 veeeeeeeeeery nice days.
The overall impression- it simply was GREAT!
After reading some of the reviews I was concerned about every single thing one possibly can be concerned of. We still booked!

So:
Airport check-in:

Hated it! The girl at the counter told us that we should've arrive at least 2 hours prior to depature in order to get our seats together. She totally ignored us when we told her that we have spent almost 2 hours in line-up to her counter. Yet she advised us that we will be sitting across the aisle from each other. Here I have to mention that I am getting very sick every time I fly and I need someone to be with me at all the times. Well, guess what ?! The seats weren't even across the aisle..........and no opportunity to switch.

Arrival/Check-in in the hotel:

Great! Fast and problem free. It literally took as 5 minutes to get a room. The receptionist also advised us that dinner buffer was about to close but if we go immediatelly we still can make it on time. (A nice touch considering the frozen dinner we were served on a plane)

Room

Nice! Loved Jacuzzi...which we actually even used few time during our stay. Good bed...Very clean. Some reviews mentioned that rooms haven't been cleaned on a daily basis...Well, ours was cleaned daily: shampoos, soap refilled every couple of days or so. Same true for the mini-bar.

Food

Food was great! Buffets were amazing. We didn’t even think about getting the food from elsewhere. I adored my morning omelets. Lunches had a great variety and dinners were awesome. We had 5 out of 7 dinners as al la carte. Loved it.
- Mexican- amazing!
-International(have seafood as well as selection of meats)-amazing main meal, except the portions were huge....I really regretted I couldn't finish the whole thing.
-Trotonian (Italian?)- Pasta dish was nice...Chocolate truffles made my evening
-Asian restaurant- Do not get sushi there and do not look forward to eating authentic Japanese, India, Thai cuisine. Food was great, however it was rather "inspired by" as opposed to "real" Asian food.
- Spanish- it was simply good…

The Sports Bar is open pretty much all the time. It looks like stereotypical bar...You can pick a burger, hot dog, sandwich and pizza slice as well as fries, nachos, popcorn, ice cream, simple salad.

Drinks

It seemed to me that you could get them everywhere or at least almost everywhere. Use it to your adventure. Drink lots and lots of water. Bottled water (don’t even think about drinking tap water.) is available in every bar, buffet, restaurant, kiosks , your mini bar… and the best part it is free!

Pools / Water front

Clean and well maintained. If you are not an earlier bird, it may take you a little longer to find the umbrella to hide from sun….A lot of sidewalks also have sort of a roof over them. It prevented me from burning….

Entertainment/Shopping

Casino and disco are located on premises. We also found it fun just to walk around (resort was so large that they even have a train to take you around). Spa was amazing…I got a massage and I wasn’t disappointed. We only made it to one night show and it was good.

We took two excursions: swimming with the sharks and bavaro runners. I would highly recommend taking those. Loved it, loved it, and loved it! I wish we could go for more, but from previous experience 2 are usually a good number for one week stay.

I wouldn’t recommend an unescorted tour of the town…If you were to tell me the same thing a week ago, I would laugh at you…Here the reasons I changed my opinion: the armed policeman in the cabin of the excursion car as well as our own attempt to get to the town. There is a little crafts market on the beach right on the border of the hotel and leading to the town. Unless you have the strong nerves, do not go…they literally drag you into their stores … It is very annoying especially the way they try to make you feel bad about not getting anything from them. So, where you get all that stuff people expect you to bring? 1) Hotel has few souvenir shops. Believe me, prices are either the same or in most cases cheaper than the market and the best part is that no one harasses you to buy things. You like it- you buy it!2) On Friday and Saturday we had a set up in the hotel itself. Things they sell look the same to me…It seems to be organized thing, i.e. they do call you to look but if you say no once generally leave you alone. 3) I have seen the guided excursion to the city with the shopping part to it. We didn’t go, but think that it is also safer way to look at the city as opposed to go by yourself.

Hotel staff deserves the special mention. They were always friendly and always willing to help. All of them speak Spanish, some –English, some French or German. Even without the common language they tried to understand you and help you with whatever you need. Also all signs in buffets, restaurants, menus, bars are in four languages. Excursions are also available in both French and English.

We are definitely coming back to Palladium either @ Punta Cana or other locations (I just have to make sure not to use the same airline)!

  • This TripAdvisor Member:
    • Liked — The whole package was absolutely amazing!
    • Disliked — n/a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mariat_8's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: July 06, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Spa, Other
Was this review helpful? Yes No
Check Rates
Average price*: $258 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Big and Beautiful”

Grand Palladium Punta Cana Resort & Spa

4 of 5 stars
Williamstown, NJ
Jun 30, 2008
2/2 found this review helpful

I stayed at the GP Punta Cana from June 21-28 and I traveled with Apple Vacations. The Apple rep was readily available and very helpful and honest with information on tours, etc. The resort has spectacular grounds! The resort is very clean and beaches are fabulous. The rooms are nice but I would agree with other travellers that the air conditioning is not like central air at home. It was very hot and muggy in the room on some nights. I had a room in the 2000 bldg. on the first floor facing the pool. As far as the food, the buffets were plentiful but I preferred the sit down restaurants. The Spanish and Italian restaurants are the best! Try the shrimp and calamari at the Spanish restaurant and the lasagna at the Italian. The service overall from the front desk to housekeeping was above average. A guy at the front desk made me a CD of the local music which I thought was nice. The nightly shows were awesome! The dancing and costumes were amazing. The Michael Jackson show was my favorite. The guy has all of MJ's moves down. I liked that they invite the audience up on stage after the show to learn dances as well. I did the the Bavaro Runners Safari tour and my tour guide was Mimi. I would highly recommend this tour and ask for Mimi if you are from the US or English is your first language. Overall, I had a great vacation in Punta Cana and enjoyed the resort. As others mentioned, there are many Europeans at this resort and English is not the first language so make sure you know some basic Spanish.

  • This TripAdvisor Member:
    • Liked — The beaches are awesome
    • Disliked — The air conditioning is not cold enough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beachbaby771's Summary
Date of Stay: June 2008
Traveled with: Friends
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: September 14, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Tourists
I do not recommend this hotel for:
An amazing honeymoon
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $258 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Grand Palladium Punta Cana Resort vacation”

Grand Palladium Punta Cana Resort & Spa

5 of 5 stars
Mt. Laurel, NJ
Jun 29, 2008
5/6 found this review helpful

My girlfriend and I stayed at the Grand Palladium, Punta Canna Resort and Spa for 7 nights. We booked our trip through Apple Vacations, which we highly recommend. Their all inclusive prices were great, their on site representatives made sure we were happy and well informed about tours, and a variety of general information. We had a great time and enjoyed our stay in this beautiful resort. What we loved the most we had access to all three Grand Palladium Resorts, all within walking distance. These resorts sit in 80 acres of beautiful grounds.The rooms were incredible, and let's see, the beach, the pools, the variety of restaurants on the premises, the service the people could not do enough for us. Of course you always find a few people complaining about this and that, but they are usually people that are miserable anywhere they go. Please when you visit this incredilbe island, be respectful to the locals. They don't all speak english, but they make sure they accomodate you at 120%. You get service with a wonderful smile. Some speak English, German, French and their native language which is Spanish. They are simple, happy and wonderful people to be around. If you are the type that likes to venture on your own to explore the island, this is not a good idea. The hotels offer many incredible daily escorted tours that you can explore and feel very safe. The Grand Palladium resorts accomodate Europeans, Canadians, Latin Americans and Americans. You will meet may people from these countries who bring their entire families at this resort from 4 years old to 75 years old. This resort is recommended for family vacations, honeymooners, singles, single parents and anyone who is looking to have a really fun, relaxing vacation by the sea. Neither one of us got sick. The weather in this island is in the mid 80's every day, year round. The hottest month is August (will not recommend you go then). It is sunny every day, it rains two times a day, for approximately 10-15 minutes every day (to water the beautiful flowers and trees and grounds), and then the beautiful sun shines again. If you do not want to get sick on this island, here are some suggestions. Do not drink their water, or use ice on your drinks (the water bottles are FREE all day long for you), do not use regular sink water in your coffee in your room (bottled water available for you in your mini bars and regular bars), avoid excessive all inclusive alcohol during the day especially the delicious fruity drinks. We only took one all day tour, The Bavaro Runners tour,which was incredible and a great eye opener as to how the locals live. We visited villages, people making coffee, cigars, sugar cane fields, a local gorgeous beach, horseback riding (optional ride),you will see plenty of local life. Bring the children crayons, coloring books, clothes, plenty of candy, or toys.The local children do not have any of these products available to them. The tour guides, ask if you are interested in sharing anything with the children (they do not recommend $$), and if you have to give, they make stops at the villages and bring the little kids on the buses to visit you and say "Ola" to you and "Mucho Gracias with great smiling faces" when you offer them anything. It is an awesome experience if you have the opportunity to do so. But enjoy what you have in your life and enjoy this beautiful country for a relaxing, fun and incredible vacation.

  • This TripAdvisor Member:
    • Liked — Everything
    • Disliked — Not enough time (stayed 7 nights)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fitnessgal's Summary
Date of Stay: June 2008
Visit was for: Quality time with friends
Age group: 35-49
Member since: September 04, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Spa, Other
Was this review helpful? Yes No
Check Rates
Average price*: $258 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fantastic resort, amazing service”

Grand Palladium Punta Cana Resort & Spa

5 of 5 stars
norfolk
Jun 29, 2008
1/1 found this review helpful

We stayed at the Punta cana from 12th-26th June. The hotel is fantastic.I was slightly concerned about food issues reading the reviews but there is absolutely nothing to worry about. Neither of us had any stomach problems. There is so much food choice you never get bored and the quality is very good. The a la cartes were good also, I highly recomend the Bamboo, and The Mexican but were less impressed with the italian.

The grounds are just amazing, spotlessly clean as are the rooms. We stayed in the 2000 building which is very close to the beach and the pools as are the 3000 and 4000 buildings. The rooms are not out of this world but as I mentioned really clean and comfortable with tea/coffee making facilities a mini bar which is stocked regularly with water, soft drinks and beer. Good air con and fans. The balcony was a little small though.

Service in the restaurants and bars is fantastic, the cocktails wine and beer are all good. (we can recommend the mojitos and the g & t's, beware though their idea of measures is a lot bigger than ours!!!)You never hang around waiting for a drink they are always ready to get you another.

The spa is fantastic, great treatments and beautiful inside, we had an ocean massage for two which lasted 50 mins and was very reasonably priced. The gym is also really well equipped.

The shows on an evening are good fun too, we were not really into that kind of thing at first but found them to be really entertaining and a good laugh and soon found ourselves getting involved. The animation team work so hard to put on a good show, the ones we went to were The Michael Jackson, Mr Palladium, Couples show (very funny) the more you join in the funnier it is trust me!!!!

The beach is beautiful and you can walk for miles. There are people on the beach asking about trips and selling bits and bobs but if you say no thankyou they are very good and just leave you too it. The same with the animation team they always try to get you invloved but just saying no thankyou and they leave you to carry on relaxing. We went to the disco a couple of nights which is good but didnt play too much in the way of English music, good if you fancy a bit of a boogie though.

Trips....... Always worth taking some extra cash for these as there is so much to do. We did the Bavaro Splash (drive your own speed boat to a platform in the middle of the sea followed by snorkelling) really great half a day, Reef Explorer, again brill, you are taken out by boat to a platform where you are given nibbles and drinks follwed by swimming with Nurse sharks, stingrays, snorkelling over a reef and massages, Ocean world a little expensive as you have to get a plane there but agin a really good day out swimming with dolphons etc and a really lovely park with loads to do.


Overall we had an amazing time, the people are so friendly and always like to say hello, I would so recommend this hotel, the time we went was also a really good time to go as it is a little quieter but we still had good weather with the exception of 1 days rain.

Please contact me if you need to ask any questions.

  • This TripAdvisor Member:
    • Liked — excellent level of serice, stunning grounds, cleanliness
    • Disliked — the italian restaraunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hunnio's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: October 29, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $258 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wonderful Vacation!”

Grand Palladium Punta Cana Resort & Spa

Jun 29, 2008
0/1 found this review helpful

Just got back from a 7 day stay with my 14 year old daughter and we had a fantastic time! The grounds are beautiful and the beach.... breathtaking!

  • This TripAdvisor Member:
    • Liked — The enornous grounds, the staff and especially the beach!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoronitaExtra's Summary
Date of Stay: June 2008
Traveled with: Other
Visit was for: Quality time with family
Age group: 25-34
Member since: June 29, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $258 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Grand Palladium Punta Cana Resort & Spa

( 42-46 of 293 )
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Grand Palladium Punta Cana Resort & Spa Also Known As

Address: C/ El Cortecito | Playa Bávaro, Punta Cana, Dominican Republic