I (25 y.o.) and my boyfriend (27 y.o.) stayed at this resort for 7 veeeeeeeeeery nice days.
The overall impression- it simply was GREAT!
After reading some of the reviews I was concerned about every single thing one possibly can be concerned of. We still booked!
So:
Airport check-in:
Hated it! The girl at the counter told us that we should've arrive at least 2 hours prior to depature in order to get our seats together. She totally ignored us when we told her that we have spent almost 2 hours in line-up to her counter. Yet she advised us that we will be sitting across the aisle from each other. Here I have to mention that I am getting very sick every time I fly and I need someone to be with me at all the times. Well, guess what ?! The seats weren't even across the aisle..........and no opportunity to switch.
Arrival/Check-in in the hotel:
Great! Fast and problem free. It literally took as 5 minutes to get a room. The receptionist also advised us that dinner buffer was about to close but if we go immediatelly we still can make it on time. (A nice touch considering the frozen dinner we were served on a plane)
Room
Nice! Loved Jacuzzi...which we actually even used few time during our stay. Good bed...Very clean. Some reviews mentioned that rooms haven't been cleaned on a daily basis...Well, ours was cleaned daily: shampoos, soap refilled every couple of days or so. Same true for the mini-bar.
Food
Food was great! Buffets were amazing. We didn’t even think about getting the food from elsewhere. I adored my morning omelets. Lunches had a great variety and dinners were awesome. We had 5 out of 7 dinners as al la carte. Loved it.
- Mexican- amazing!
-International(have seafood as well as selection of meats)-amazing main meal, except the portions were huge....I really regretted I couldn't finish the whole thing.
-Trotonian (Italian?)- Pasta dish was nice...Chocolate truffles made my evening
-Asian restaurant- Do not get sushi there and do not look forward to eating authentic Japanese, India, Thai cuisine. Food was great, however it was rather "inspired by" as opposed to "real" Asian food.
- Spanish- it was simply good…
The Sports Bar is open pretty much all the time. It looks like stereotypical bar...You can pick a burger, hot dog, sandwich and pizza slice as well as fries, nachos, popcorn, ice cream, simple salad.
Drinks
It seemed to me that you could get them everywhere or at least almost everywhere. Use it to your adventure. Drink lots and lots of water. Bottled water (don’t even think about drinking tap water.) is available in every bar, buffet, restaurant, kiosks , your mini bar… and the best part it is free!
Pools / Water front
Clean and well maintained. If you are not an earlier bird, it may take you a little longer to find the umbrella to hide from sun….A lot of sidewalks also have sort of a roof over them. It prevented me from burning….
Entertainment/Shopping
Casino and disco are located on premises. We also found it fun just to walk around (resort was so large that they even have a train to take you around). Spa was amazing…I got a massage and I wasn’t disappointed. We only made it to one night show and it was good.
We took two excursions: swimming with the sharks and bavaro runners. I would highly recommend taking those. Loved it, loved it, and loved it! I wish we could go for more, but from previous experience 2 are usually a good number for one week stay.
I wouldn’t recommend an unescorted tour of the town…If you were to tell me the same thing a week ago, I would laugh at you…Here the reasons I changed my opinion: the armed policeman in the cabin of the excursion car as well as our own attempt to get to the town. There is a little crafts market on the beach right on the border of the hotel and leading to the town. Unless you have the strong nerves, do not go…they literally drag you into their stores … It is very annoying especially the way they try to make you feel bad about not getting anything from them. So, where you get all that stuff people expect you to bring? 1) Hotel has few souvenir shops. Believe me, prices are either the same or in most cases cheaper than the market and the best part is that no one harasses you to buy things. You like it- you buy it!2) On Friday and Saturday we had a set up in the hotel itself. Things they sell look the same to me…It seems to be organized thing, i.e. they do call you to look but if you say no once generally leave you alone. 3) I have seen the guided excursion to the city with the shopping part to it. We didn’t go, but think that it is also safer way to look at the city as opposed to go by yourself.
Hotel staff deserves the special mention. They were always friendly and always willing to help. All of them speak Spanish, some –English, some French or German. Even without the common language they tried to understand you and help you with whatever you need. Also all signs in buffets, restaurants, menus, bars are in four languages. Excursions are also available in both French and English.
We are definitely coming back to Palladium either @ Punta Cana or other locations (I just have to make sure not to use the same airline)!





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