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Riu Ocho Rios Hotel: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 1,299 reviews
1,299 Reviews
5.0 of 5 stars
536
4.0 of 5 stars
435
3.0 of 5 stars
132
2.0 of 5 stars
142
1.0 of 5 stars
54
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#9 of 42 hotels in Ocho Rios
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  • Rooms: 846
Address:
Mammee Bay, St Ann
Ocho Rios
Jamaica
Check Rates: $377 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Riu Ocho Rios Hotel

( 76-80 of 1,299 )
“The short and sweet of it!”

Riu Ocho Rios Hotel

5 of 5 stars
Wilkes-Barre, Pennsylvania
Jun 27, 2008
10/10 found this review helpful

Let me start by saying, I will keep this short and truthful.
If you are reading a lengthy review of this hotel and it is telling you how wonderful it is...It's true and now I know, I should have believed it.
This place is beautiful, clean and friendly. That is why I won't bore you with more details. If they say it was wonderful, I believe it was. It was fabulous.
If you are reading a review that is complaining about mold, mildew, mosquitos, or bad service, don't believe it. There were no stinky rooms, no mold, no mildew, very few mosquitos, (they only enter your room if you leave the door wide open for a lengthy period, but why would you do that, you need to have the door closed to keep the air running, why have your room damp and hot, you have to keep the air on or it will be.) and there were no rude unappreciative employees. They couldn't do more to make sure you were happy. There was no pressure or attitute to tip except at the airport. At the hotel, they were grateful for what they got. We walked down the beach to the little huts and bought our stuff. Wanted to make sure it went to the locals and they were very happy we did. Prices were fair and no pressure, none.
We went to the straw market on a tour and THAT was pressure. We didn't buy because they were very aggressive. Make sure you see Jane at the huts on the beach to the left of the hotel, what a sweet lady.
What else can I say. From check in to check out it was perfect. The weather, the ocean, the pools and the Ocho Rios Highlight Tour, all fantastic.
We would return in a heartbeat. You can't go wrong with the Riu.
I hope this puts you mind at ease if you are swaying. I know I was and was eager to find out anything I could to convince me that I made the right decision. Now I know we did. Oh and a shout out to Jamaica Tours, they were great as well.

  • This TripAdvisor Member:
    • Liked — Clean, comfortable, good location, great beach
    • Disliked — Making dinner reservations, a slight inconvenience but doable.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hjoic's Summary
Date of Stay: June 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 35-49
Member since: May 02, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $377 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good food and plenty of activities”

Riu Ocho Rios Hotel

4 of 5 stars
Huntsville, AL
Jun 27, 2008
3/3 found this review helpful

I visited Jamaica during Memorial Day weekend '08. It was an all girls weekend for us.

The rooms were clean and nicely decorated. Everyday, we had a different type of flower on our freshly made beds. Best of all was the food. There were at least 6 restaurants to choose from and surprisingly, the food was great considering the hotel was all-inclusive. There were plenty of healthy options as well, like grilled fish and a salad bar all day long in numerous restaurants. In addition, there was jerk chicken down on the beach everyday.

The alcoholic drinks did not meet my expectation but most all-inclusive hotels water down the alcohol (I think).

This hotel had plenty of activities ranging from volleyball to bombfire parties on the beach. You can take lessons to learn the local language. Also, the hotel has plenty of partnerships with tourist companies so shopping and clubbing is a breeze.

I would recommend this hotel. I will consider a RIU hotel for another vacation.

  • This TripAdvisor Member:
    • Liked — the variety of food and activities
    • Disliked — the alcoholic drinks were a bit weak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lilcot's Summary
Date of Stay: May 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: January 14, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $377 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Will definately return to a Riu”

Riu Ocho Rios Hotel

5 of 5 stars
South Wales
Jun 27, 2008
4/4 found this review helpful

First of all, excuse me if I rant on, I can talk.
Stayed in the Clubhotel Riu Ocho rios for 2 weeks from 3rd June and had a great time. Unless you are extremely picky, you can't really fault this hotel. It really puts Sandals next door to shame, making it look shabby and old. Rius are top notch for everything and i'll more than likely stay in one for my next holiday.

After a horrible 10 hour Thomson flight and 2 hour coach ride, it was great to arrive at the hotel, check in and be in our room within 5 minutes! We took our own luggage to our room, but we didn't care, we're not lazy.

Our room was in building 2, 3rd floor and had great views of half of the pool and the sea. The rooms in this area are good as they are close to the beach, pools, restaurants and lobby instead of a half hour trek like the other buildings.
The rooms are really clean, like the rest of the hotel, have his 'n' hers sinks and drinks dispensers that are refilled.

A word of advice, get up early. When we first arrived, it was raining. For the first four days, it was clear sky until around 2pm then we got rain and a few storms. We then had a few days of all day sunshine, and then it went back to rain in the afternoons. After a few days though, you'll notice its nice to have the rain as it is so hot and it isn't good for you being in the sun all day. We both still came home with great tans.

The food is really good, there is a lot to choose from. Like any other hotel it gets a little repetitive but then it's going to after 2 weeks...

St. Annes- We tried all of the restaurants apart from the Japanese, but I was still happy to eat here most nights. Breakkie was great-omelette station, all the usual bits and bobs for fried breakfasts, fruit, salad, cheeses, hams, juices bread and pastries. i always left breakfast really full up. Dinner- Loads of salad, pasta station,lots of meat & fish, breads, soups, Jamaican station and a variety of bits and bobs depending on the theme that night. Every so often they did some show cooking outside, the seafood linguine was really good. Desserts weren't great though, but the caramelised fruit was gorgeous! Stay well away from the white wine, it's horrific!

Steakhouse-ok. Mains are ordered, starters & desserts are buffet. My tenderloin was good, the veg and potato was alright.

Mandalay Bay-Asian buffet. This is tasty, but the starters and dessert tended to be better than main. You'll definately leave full.

Sir Richard/Gormet. Food is really good but service is crap. A couple came in half hour later than they booked and left half hour earlier than we did. It's luck of the draw if you food will be served to you within an hour. Our luck was obv. bad.

Picco Italiano- Open pretty much all the time. Ideal if you starving because you missed a meal, but it all tastes a bit like canteen food.

Jerk hut-Really good. Don't make the same mistake i did. Try the Jerk sauce before u smother your food in it. It's quite spicy!

The Nights. The entertainment crew are brilliant! The pre-show entertainment is good, they get the audience to participate and it's usually quite funny. The shows are awesome, they're great dancers. One or two got a bit boring, the Tropical show and the Around the world show. The Michael Jackson show,Greece,The Reaggae night and The Steel Drums are all really good.

Bars- If you wanna be laughing all night, head to the Bob Marley Bar. these guys are truly mad. Like all the other bars, they encourage to drink lots of alcohol, making up random cocktails when they feel like it. Pina Coladas & Strawberry Daiquiris are yummy (lots of rum), as well as Amaretto Sours. If you don't wanna drink, try a banana mama. Pacha disco is alright, but you get a bit bored after a while.

We didn't do many trips, which is very unlike me, Ilike to get out and about, but the hotel is just too relaxing. We climbed Dunn's river falls which is really enjoyable, not at all scary. We took a taxi there and went at 9am- best thing to do. You don't neccessarily need a guide unless your camera isn't waterproof but the guides are great. The water is really refreshing and after we finished we saw the big day trip arrive. They had to hold hands climbing up and we were really glad we didn't do it that way.

Also took a taxi into Ocho Rios. Went to Island Village and the Taj Mahal area, didn't have enough time to check out the flea market. Got some cool bits and bobs to put in my room, not much else. Unfortunately a cruise was in that day so the prices had been put up. It's worth checking when they are in for both this and Dunn's River and avoid going there on those days.

This is pretty long, so i'll bring it to an end. The people are great, so funny and anyone who says they are not, are just obviously miserable people themselves.
Few more tips...
-If it rains early, keep your pool towells, its likely to pass over and when you want to go back out, they wont have any clean towells.
-If you want a seat for the show, eat early as it gets packed.
-Mozzie spray! Not just for the mozzies,but the sandflies! I was bitten, it got infected and I had to have an injection to calm the reaction. Expensive and didn't realise I had to pay excess on insurance.
-Try out Thomson for taxis rather than the taxi stand, was cheaper for us.

  • This TripAdvisor Member:
    • Liked — Always entertained.
    • Disliked — Not walking distance into the town.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kellylh's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 18-24
Member since: July 26, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $377 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved it!”

Riu Ocho Rios Hotel

Jun 26, 2008
4/4 found this review helpful

My husband and I visited the RIU Ocho Rios for a one year anniversary gift. It was absolutely wonderful!! We loved the beach, the pool, and the room. The entire resort is so well maintained and it shows. The only thing you need to remember is that men need to bring pants. If you do not have pants, you can not eat at any of the restaurants needed for reservations. Our favorite restaurant was the Steakhouse and we loved the breakfast buffets. Also, go to the Jerk Hut for lunch each day (it opens at 12ish). They had the best chicken! I would recommend this resort to anyone and we will be visiting other RIU resorts in the future.

  • This TripAdvisor Member:
    • Liked — Beach and the Pool
    • Disliked — Having to wear pants to the nice restaurants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasey525's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: June 26, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $377 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Would not go back to the Riu Ocho Rios”

Riu Ocho Rios Hotel

Jun 26, 2008

This was our second trip to the Riu Ocho Rios and will likely be our last. We stayed at the same resort last year for a wedding July 2007 and had a great time so we decided to go back, just myself and my husband for our 7th anniversary. We were really disappointed with our stay this time around, June 17-24, 2008.

When we arrived to the hotel we were supposed to have an oceanfront room. The room we got was called an ocean front room but it was clearly just an ocean view. It overlooked the sand volleyball court and not the ocean. Then, we asked to be moved to a room with air conditioning, upgraded, or for it to be fixed and they said they could not move us because the hotel was too full but they said they would try to fix the air. Over 3 hours later, the air conditioning was finally working.
Then, when we went to shower, no hot water, no water pressure. We were finally moved 2 days later to a new room, in the same B building, oceanfront with great view. Unfortunately, the room was incredibly musty and had the same water problems. No water pressure, no hot water. The water problems continued for the entire week and they just kept telling us that they were working on it. It was awful taking freezing cold showers every evening or taking semi warm showers with barely a trickle of water pressure.
The food in the buffets, except for breakfast was sub-par for the entire trip and the only decent food we ate was at the the reservation restaurants, The Steakhouse and the Sir John Gourmet restaurant.
In addition, most of the staff was rude and acted like it was an imposition to help us and took forever to try to get anything fixed that was wrong. When I called one time to the reception desk to complain about the water still being cold, the woman sighed and said rudely, "Ok maam, we will try to get it fixed" in a snotty tone and hung up. We also asked for towels and water one night and it took over 3 hours to get either.

Another thing to note is if you are a return guest, everything is the same as the year prior. The entertainment is the same, the buffet selection is the same. You will have the Steel Band on Tuesday, Reggae band on Wednesday, Michael Jackson show on Monday etc. If you want new entertainment, you won't get it.

To top off the week, I got horrible sand flea bites all over my arms and legs from the beach which have to be treated with steroids and anti-itch medicine for the next week.

There were a few bright spots. The bartenders at the Bob Marley bar were very fun and polite and happy to serve, especially "the doctor" and the wait staff in the Steakhouse and Sir John restaurants were excellent. Also, Eddie at the Seagrape bar on the beach was great.

For the money I spent to be there, I expected a lot more from this resort. Last year I wrote a review and recommended this resort to anyone, this year, I would no longer recommend it.
I would take my money to someplace where people care a little more if you have a good vacation and make sure you get your money's worth.

  • This TripAdvisor Member:
    • Liked — The gourmet restaurants, the steakhouse, the pools and the large beach with plenty of loungers
    • Disliked — Rudeness of staff, buffet food, musty rooms, sand fleas on the beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelgrrliowa's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: June 26, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $377 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Riu Ocho Rios Hotel

( 76-80 of 1,299 )
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